Technical Customer Support Specialist

1 week ago

bangalore, India beBeeApplication Full time

Scientist PositionJob OverviewMGI is seeking an accomplished Field Application Scientist to provide top-notch technical assistance to clients within their assigned territory. This role involves coordinating customer training, resolving issues related to experimental design, data processing, and software operation, as well as fostering positive relationships with clients.The successful candidate will be responsible for:Organizing and conducting comprehensive customer training sessions for MGI products and assaysTroubleshooting complex problems associated with experimental design, data processing, software operation, sample preparation, and chemical reactionDeveloping and maintaining strong, lasting relationships with clientsSupporting sales efforts through technical presentations, client management, and organizing seminarsRequirements and QualificationsMaster's degree or above in Genetics, Molecular Biology, or Bioinformatics or a related fieldPrevious sequencing academic/practical experience or work history is preferredAbility and willingness to travel mainly within the designated region, with occasional international travel requiredPrior field experience supporting customers in a highly technical field is highly valuedThis position offers the opportunity to work with cutting-edge technology and collaborate with talented professionals in the industry.

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    Bangalore, India CamCom Full time

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    17 hours ago

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