Customer Support Team Leader Role
3 days ago
Customer Support Team LeadThe ideal candidate will be responsible for guiding and managing a team of customer support executives, ensuring high service standards and driving team performance.Key Responsibilities:Lead, supervise, and motivate the customer support team to achieve business objectives.Monitor daily operations, performance, and productivity, identifying areas for improvement.Handle escalated customer complaints in a timely and professional manner.Track key performance indicators (KPIs) and prepare performance reports to measure team success.Conduct regular team meetings, coaching sessions, and performance reviews to ensure continuous growth and development.Ensure adherence to company policies and service standards, promoting a culture of excellence.Coordinate with internal teams, including Sales, Operations, and Tech, to drive business outcomes.Identify training needs and develop strategies for continuous improvement, fostering a culture of learning and innovation.Required Skills and Qualifications:Proven experience in leading high-performing teams, with a track record of achieving business objectives.Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.Knowledge of customer relationship management (CRM) software and other relevant tools and technologies.Benefits:Opportunity to work with a dynamic and innovative organization.Competitive salary and benefits package.Professional development opportunities, including training and mentorship programs.Collaborative and supportive team environment.What We Offer:A chance to make a meaningful impact on our customers' lives.Autonomy to take ownership of your work and make decisions that drive results.Opportunities for career growth and advancement.A fun and dynamic work environment.
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Customer Support Team leader
4 days ago
Hyderabad, Telangana, India SOLARA Home Full timeSOLARA – We Are HiringPosition:Customer Support Team LeaderExperience Required:Minimum 5 Years (Relevant Experience)Location:Madhapur, HyderabadDepartment:Customer SupportJob Summary:We are seeking an experiencedCustomer Support Team Leaderto manage and guide a team of customer support executives. The ideal candidate will ensure high service standards,...
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Team Leader
2 weeks ago
Hyderabad, Telangana, India Teleperformance (TP) Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are looking for a highly skilled and experienced Team Leader to join our team in Bengaluru. The ideal candidate will have 5-10 years of experience in a similar role, with excellent leadership skills and the ability to motivate and inspire teams.Roles and ResponsibilityLead and manage a team of customer support representatives to achieve high levels of...
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Customer Support Team Leader
2 weeks ago
HITEC City, Hyderabad, Telangana, India Game Point Full time ₹ 3,60,000 - ₹ 7,20,000 per yearob Title: Customer Support Team LeadLocation: Hitech City, HyderabadReports To: Operations / Cluster ManagerJob Summary:The Customer Support Team Lead will oversee the daily operations of the customer support team, ensuring efficient handling of customer queries, complaints, and feedback. This role requires strong leadership, communication, and...
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Support Team Leader Position
1 week ago
hyderabad, India beBeeLeadership Full timeJob Title: Customer Support Team Lead About the Role:We are seeking a seasoned professional to lead our customer support team. The ideal candidate will have extensive experience in managing teams, driving performance metrics, and maintaining strong relationships with colleagues and clients. Responsibilities:Manage a team of 15-30 associates to achieve high...
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Team Leader
4 days ago
Gachibowli, Hyderabad, Telangana, India White Horse Technology Full timeWalk-In Interview – Team Leader (Telecalling / Sales / Immigration / Recruitment)Company: White Horse TechnologyGlobal Presence: INDIA, UK, USALocation: Gachibowli, HyderabadWe are hiring a Team Leader to guide, mentor, and supervise our telecalling team in delivering high-quality client support and maximizing conversions. Even if you don't have previous...
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Customer Support Team Lead
4 weeks ago
Hyderabad, India Live Connections Full timePosition – Team Lead (Customer Support)Location: Ameerpet Work mode – Hybrid after 3 monthsInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:• Qualifications: Any Graduation• Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper• Process Experience: Domestic Inbound Customer Support...
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Customer Support Team Lead
4 weeks ago
Hyderabad, India Live Connections Full timePosition – Team Lead (Customer Support) Location: Ameerpet Work mode – Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: • Qualifications: Any Graduation • Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper • Process Experience: Domestic Inbound Customer...
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Customer Support Team Manager
4 weeks ago
Hyderabad, India Live Connections Full timeGreetings from Live ConnectionsPosition – Team Lead (Customer Support)Location: Ameerpet -HyderabadInterview Process: 2 managerial Rounds (face to face interview)Key Requirements: - Qualifications: Any Graduation - Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper - Process Experience: Domestic Inbound Customer Support...
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Customer Support Team Lead
3 weeks ago
Hyderabad, India Live Connections Full timePosition – Team Lead (Customer Support) Location: Ameerpet Work mode – Hybrid after 3 months Interview Process: 2 managerial Rounds (face to face interview) Key Requirements: • Qualifications: Any Graduation • Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper • Process Experience: Domestic Inbound Customer...
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Customer Support Team Lead
3 weeks ago
Hyderabad, India Live Connections Full timePosition – Team Lead (Customer Support)Location: Ameerpet Work mode – Hybrid after 3 monthsInterview Process: 2 managerial Rounds (face to face interview)Key Requirements:• Qualifications: Any Graduation• Experience: Minimum 2–4 years overall, with at least 1 year as a Team Leader on paper• Process Experience: Domestic Inbound Customer Support...
