Chief ServiceNow Solutions Architect

2 weeks ago

kannur, India beBeeService Full time

Expert ServiceNow Solution Architect NeededAbout the RoleThis is an exciting opportunity for a skilled Solution Architect to join our team. As a key member of our ServiceNow implementation team, you will be responsible for designing and delivering cutting-edge solutions that meet the specific business needs of our clients.Key Responsibilities:Requirements Analysis & Solution Design: Engage with stakeholders to gather requirements and understand objectives. Translate business needs into technical designs and architecture for ServiceNow solutions.End-to-End Architecture: Own the overall ServiceNow solution architecture for assigned projects or modules. This includes designing data models, workflows, and integrations for new ServiceNow implementations or enhancements.Module Implementation: Lead the configuration and customization of ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM, etc.) to meet requirements.Integration & Data Management: Design and implement integrations between ServiceNow and other systems. Utilize integration tools and APIs to enable data exchange and ensure the ServiceNow solution fits into the broader IT landscape without silos.Technical Leadership in Projects: Act as the technical lead for ServiceNow implementation teams. Provide guidance to developers and administrators, resolve design questions, and make decisions on trade-offs.Testing & Quality Assurance: Collaborate with QA teams and end-users to develop test plans for ServiceNow solutions. Participate in system testing and user acceptance testing, verifying that the solution meets functional requirements and performance expectations.Deployment & Support Transition: Plan and coordinate go-live activities for new ServiceNow features or modules, ensuring minimal disruption to business operations.Post-Implementation Optimization: Monitor solution performance and adoption after rollout. Proactively identify opportunities for improvement – for example, streamlining workflows, enhancing user interface, or automating additional processes.About UsWe are looking for a highly skilled and experienced Solution Architect who can drive the design and delivery of complex ServiceNow solutions. If you have a passion for technology and a desire to work with a talented team, we encourage you to apply.What We OfferIn return for your expertise and experience, we offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.Required Skills and QualificationsTo be successful in this role, you will need to have:A strong background in ServiceNow, with experience in designing and delivering complex solutions.Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.Strong technical skills, with experience in developing and implementing technical solutions.The ability to work independently and as part of a team, with a focus on delivering high-quality results.

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