Telecom Key Account Development Professional

23 hours ago


Jodhpur, India beBeeUpseller Full time

Unlock new revenue streams as a key account development professional, where you'll focus on enhancing existing client relationships and identifying opportunities to upgrade their telecom plans, premium features, or advanced solutions.Cross-selling is also crucial, promoting complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers.You will build trust through proactive communication, understanding client requirements, and offering tailored solutions that add value.Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling.Collaborate with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Evaluate success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.Key Responsibilities:Upselling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutionsCross-selling: Promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customersCustomer Relationship Management: Build trust through proactive communication, understanding client requirements, and offering tailored solutionsTrend Analysis: Monitor customer usage patterns and industry trends to design targeted offers and campaignsTeam Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional servicesSkill Requirements:Excellent Communication Skills: Ability to communicate effectively with clients and internal stakeholdersProblem-Solving Skills: Ability to analyze customer needs and develop targeted solutionsBusiness Acumen: Understanding of the telecom industry and its trendsBenefits:Opportunity to grow professionally and take on new challengesCollaborative and dynamic work environmentCompetitive compensation packageAward-winning company culture.



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