Technical Support Specialist
6 days ago
Technical Support Specialist Job DescriptionWe are seeking a skilled Technical Support Specialist to provide technical assistance to users via various communication channels as first response.Maintain accurate documentation of incidents, troubleshooting steps, and known errorsContribute to the knowledge base and standard operating proceduresThe ideal candidate will have excellent communication and customer service skills, strong problem-solving and analytical thinking, and the ability to work under pressure and manage multiple tasks.Key Responsibilities:Provide technical assistance to users via phone, email, chat, or ticketing systemMonitor and diagnose issues using various toolsDiagnose and resolve incidents, requests or inquiriesEscalate unresolved incidents to higher support levelsLog all incidents, service requests, and actions in the ITSM systemTrack and follow up on open tickets until resolution and closureMaintain accurate documentation of incidents, troubleshooting steps, and known errorsContribute to the knowledge base and standard operating proceduresIdentify recurring issues and propose preventive solutionsEnsure SLA compliance and high-quality service deliveryRequirements:Excellent communication and customer service skillsStrong problem-solving and analytical thinkingAbility to work under pressure and manage multiple tasksTeamwork and collaboration with other support levelsHigh attention to detail and documentation accuracyVocational Training or Bachelor's Degree in Computer Science, Information Systems, or related fieldJira Service desk knowledge will be a plus
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Technical Support Specialist
3 days ago
delhi, India beBeeSupport Full timeTechnical Support Specialist RoleWe are seeking a skilled technical support specialist to provide timely and effective assistance to customers through various communication channels.Main Responsibilities:Provide excellent customer service via phone, email, chat, or ticketing system as first responseDiagnose issues using various tools and softwareEvaluate and...
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Remote Technical Support Specialist
1 week ago
delhi, India beBeeSupport Full timeTechnical Support CareerWe are seeking individuals with a strong passion for delivering excellent customer service and technical expertise to join our team as Technical Support Specialists. In this role, you will be responsible for providing timely and effective support to customers via various communication channels, including phone, email, and chat.The...
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Technical Support Specialist
3 days ago
Delhi, Delhi, India StratifyIQ Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Summary:Join our team as a Technical Support Specialist, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems. This role...
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Technical Support Specialist
3 weeks ago
New Delhi, India StratifyIQ Full timeJob Summary: Join our team as a Technical Support Specialist, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems. This role...
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Technical Support Specialist
1 day ago
Delhi, Delhi, India Venture Smarter Full time US$ 12,000 - US$ 24,000 per yearThe Role: Company: Venture SmarterLocation: RemoteSalary: $1,000 - 2,000 per month (based on experience)Job DescriptionVenture Smarter is seeking a Technical Support Specialist to join our growing team. In this role, you'll be responsible for providing exceptional technical support to both our clients and internal teams. As a remote position, you'll have the...
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Technical Support Specialist
3 weeks ago
New Delhi, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
3 weeks ago
New Delhi, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
4 days ago
New Delhi, India Red Oak Technologies Full timeSince 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.Job DescriptionAs a...
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Technical Support Specialist
4 weeks ago
New Delhi, India Insight Global Full timeDirect Hire Location : Will be onsite in Mumbai 5x a week Salary : up to 14 LPA **Need immediate joiners with 30 day notice or lessJob Profile Summary: The Technical Support Specialist is responsible for onsite and remote technical support to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization.Job...
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Technical Support Specialist
4 weeks ago
New Delhi, India phonon, automating outcomes Full timeTechnical Support SpecialistLocation: Vadodara (Head Office)Experience: Minimum 5 yearsRole OverviewWe are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
