Insurance Customer Service Representative

7 days ago


nashik, India beBeeCustomer Full time

Customer Service Specialist OpportunityWe are seeking a skilled and dynamic customer service specialist to deliver exceptional support to our customers. As a key member of our team, you will be the primary point of contact for customers with queries and concerns.Handle inbound and outbound calls efficiently, addressing customer queries and resolving issues in a professional manner.Provide accurate information regarding insurance policies, premium calculations, and policy status, ensuring seamless communication.Escalate unresolved queries to internal teams and ensure timely follow-up, maintaining a high level of customer satisfaction.Maintain accurate records of customer interactions by updating information in our CRM system.Key RequirementsExcellent verbal and written communication skills in English and Hindi.Ability to handle customer queries efficiently and politely, providing empathetic support when needed.Basic computer knowledge and proficiency in MS Office and email applications.Why Choose This Role?This is an excellent opportunity for individuals who possess strong communication skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.What We OfferA competitive compensation package, opportunities for career growth and development, and a collaborative work environment that values diversity and inclusion.



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