Operations and Customer Service Specialist

1 week ago

tumakuru, India beBeeExpert Full time

Are you a driven and customer-focused professional looking for a new challenge?We have an exciting opportunity for an Operations Associate to join our team. In this role, you will play a key part in delivering exceptional customer service and contributing to the growth of our business.About the RoleLead Conversion: Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.Customer Interaction: Understand students' unique requirements and provide personalized accommodation recommendations.Market Expertise: Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.Follow-Up: Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.Collaboration: Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.Data Management: Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.In return for your hard work and dedication, we offer:BenefitsA competitive salary with a performance-driven variable component.Career advancement opportunities in a rapidly expanding global organization.A chance to create meaningful change in the lives of students.Flexible working hours and a dynamic, collaborative, and growth-oriented work environment.What We OfferAs an Operations Associate, you will work remotely and be part of a talented team that is passionate about delivering exceptional results. If you are a motivated and customer-focused individual who is looking for a new challenge, then we would love to hear from you.

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