Operations Lead

5 days ago


haryana, India Headsup Corporation Full time

Industry Type: Automobile Department: Operations Role: Regional Coordinator Working: 6 days a week This is a high impact role where you will be working closely with the Leadership team.   Roles & Responsibilities- • Onboard new partner workshops, project management of all partner development tasks and setting up supervision team of operations. • Looking for new avenues for Business Development and Partnerships. • End-to-end supervision and management regional operations managers, channel partner staff, multi-skilled workers, vendor relationships and B2B Experience • Develop and manage escalations team and ensuring that collectively the team meets their targets. • Maintain a high customer satisfaction index through low turnaround times for customer tickets/issues and timely setup/ activations of new channel partners. • Develop and implement cost management and process adherence tools. Ensuring timely reporting of the KPIs • Work with the product team to develop new internal systems to monitor operations KPIs • Exposure in city launch and understanding of P&L   Skills Required- • Energetic team player with experience in general management/consulting/ operations roles • Experience in industries like supply chain, dealer development, network development would be preferred. • Prior experience of stakeholder management • Team Management skills. • Should have experience in vendor management. • Engineers and MBAs from top tier institutes would be preferred.  • Desired competencies: Strong problem solving and analytical skills, ability to work with spreadsheets, • High degree of initiative and on-the-ground execution.



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