Operations Team Lead
7 days ago
Roles and ResponsibilitiesBe responsible for the team’s overall performance.Should have upselling Background.Take care of Attrition, Shrinkage, CSAT, Quality, FCR, NPS.Resolve queries in exceptional situations and escalate them, when required (by following proper channels).Compile and publish reports on teams’ performance reports on set frequencies (Daily/Weekly/Monthly etc.).Coordinate periodic and regular meetings with other Team Leaders, Trainers and Managers to discuss process impediments, needed resources or issues/delays in completing the task.Provide the team with a vision of the process objectives.Motivate and inspire team members not only to achieve but exceed customers expectation by leading them by examples.Be sensitive to the needs of the team members and create an environment oriented to trust, open communication, creative thinking, and cohesive team effort.Facilitate problem solving and collaboration.Conduct quality analysis on the listings processed by moderators, ensure teams quality is up to the set benchmark.Focus on accelerating teams’ performance.
-
Operations Team Lead
2 weeks ago
Bangalore, Karnataka, India Rolls-Royce Full timeAccounts payable- Power System Bengaluru India JR6140082 Why join Rolls-Royce At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress powering protecting and connecting people everywhere By joining Rolls-Royce you ll have the opportunity to work on world-class...
-
Team lead-operations support
3 weeks ago
Bangalore, India NewCold Full timeABOUT NEWCOLD New Cold is a service provider in cold chain logistics with a focus on development and operation of large, highly automated cold stores. New Cold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. New Cold is one of the fastest growing companies (over 3,000 employees) in the...
-
TPRM Lead
6 days ago
bangalore, India Cubical Operations LLP Full timeJob Description – TPRM Lead (with Data Privacy Exposure)Designation: TPRM Lead Location: Bangalore Experience Required: 6+ years Priority: Immediate JoinerRole OverviewWe are seeking an experienced Third-Party Risk Management (TPRM) Lead with exposure to Data Privacy compliance. The candidate will be responsible for managing end-to-end TPRM programs,...
-
TPRM Lead
1 day ago
bangalore, India Cubical Operations LLP Full timeJob Description – TPRM Lead (with Data Privacy Exposure) Designation: TPRM Lead Location: Bangalore Experience Required: 6+ years Priority: Immediate Joiner Role Overview We are seeking an experienced Third-Party Risk Management (TPRM) Lead with exposure to Data Privacy compliance . The candidate will be responsible for managing end-to-end TPRM programs,...
-
Team Lead
2 weeks ago
Bangalore, Karnataka, India Team Works Consultancy Full timeAs a Team Lead - Operations you ll lead a team of 15-25 Credit Advisors focused on engaging with subscribed users identifying repayment opportunities and cross-selling tailored financial solutions Your team will drive the entire performance from converting leads tomaximizing repayments while ensuring a seamless user experience This role blends sales...
-
Team Lead, Risk Operations
2 weeks ago
Bangalore, Karnataka, India Stripe Full timeWho we are About Stripe Stripe is a financial infrastructure platform for businesses Millions of companies-from the world s largest enterprises to the most ambitious startups-use Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work...
-
Team Lead- Design Operations
1 week ago
Bangalore, India ACL Digital Full timeRISC-V Verification: Lead the verification of RISC-V processor cores, ensuring compliance with the RISC-V ISA specifications (e.G., RV32/64/128, Privileged Architecture, Custom Extensions). Testbench Development: Design, implement, and maintain reusable, scalable, and efficient testbenches using SystemVerilog, UVM (Universal Verification Methodology), and...
-
Team Lead
5 days ago
bangalore, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
-
Team Lead
1 week ago
bangalore, India TP Full timeTeleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support)Location: KolkataRoles and Responsibilities Be responsible for the team’s overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels)....
-
Team Lead
6 days ago
Bangalore, India TP Full timeTeleperformance is hiring for Team Leader - Operations- Amazon IN and NA (Customer Support) Location: Kolkata Roles and Responsibilities - Be responsible for the team's overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper...