Help Desk Specialist

1 week ago


dombivli, India beBeeCustomerSupport Full time

Job Title: Help Desk SpecialistWe are seeking an individual with excellent communication and interpersonal skills to join our team as a Help Desk Specialist. The successful candidate will be responsible for providing customer support via phone, email, and chat in French.Key Responsibilities:Communicate effectively with customers regarding product information, pricing, and availability.Provide knowledgeable answers to customer inquiries.Collaborate with internal departments to meet customer needs.Accurately enter data into various platforms.Requirements:The ideal candidate will possess:Proficiency in French language with B2 certification or higher.Excellent verbal and written communication skills.Strong problem-solving and analytical skills.Able to multitask and prioritize work effectively.Benefits:This position offers the opportunity to work in a dynamic environment where you will have the chance to develop your skills and contribute to delivering exceptional customer experiences.The selected candidate will be an integral part of our team, working closely with colleagues to achieve our goals.


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