Help Desk Specialist

5 days ago


dombivli, India beBeeCommunication Full time

Customer Service RoleThe ideal candidate is passionate about solving customer issues and enjoys engaging with people. They will convert customers into loyal advocates by proactively addressing their concerns.Key Responsibilities:Manage the entire order process from initial inquiry to final shipment.Collaborate with cross-functional teams to monitor workflow, secure necessary approvals, and ensure adherence to project timelines.Key Qualifications:Maintain clear and timely communication with international buyers, vendors, and internal stakeholders.Follow up on materials, approvals, sample development, and related project milestones.Prepare professional correspondence, reports, and status updates for internal and external use.Data Management and Documentation:Keep production trackers, status reports, order sheets, and shipping documentation up-to-date.Organize and manage records related to costing, sourcing, sampling, and other operational processes.



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