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Application Support Engineer

2 months ago

gurugram, India Infojini Inc Full time

Hiring for L3 Application Support Engineer on Dynatrace for Gurgaon(ON SITE)


  • Gurgaon Candidates may only apply.
  • Designation: L3 Application Support Engineer
  • Location: Gurgaon(ON SITE)
  • Years of exp: 7-10 years
  • Salary: 25-28LPA Yearly CTC
  • Mandatory Skills : Dynatrace


Key Responsibilities:


  • Manage and optimize AWS services, including EC2, ELB, EBS, S3, API Gateway, CloudFront, Elasticache, SQS, SNS, CloudWatch, Lambda, Step Functions, VPC, ECS, ECR, EKS, Route 53, WAF, Lambda @ edge, Kinesis, OpenSearch.
  • Hands on Experience/knowledge on Tomcat, JBoss, WebLogic, WebSphere, NodeJS, IIS etc.
  • Strong Troubleshooting skills on Middleware platforms(Tomcat, JBoss, WebLogic, WebSphere, NodeJS, IIS etc.).
  • Perform Linux operating system maintenance and administration, ensuring optimal performance and security.
  • Good Experience/Knowledge in understanding on Heap Dumps, Thread pools, Connections pools, Stack trace, thread dumps etc.
  • Install, configure, manage, customize, and troubleshoot APM solutions, primarily in Dynatrace.
  • Create configuration and installation documents, design documents, SOPs and other project governance and technical documents.
  • Should have strong knowledge of Dynatrace monitoring tool.
  • Strong in Create dashboards, custom views, metrics, and alerts in the Dynatrace Dashboard Tool.
  • Must have strong functional and working knowledge of Dynatrace.
  • Maintain the Dynatrace components effectively without any issues.
  • Expertise in problem solving within deadlines without impact on the customer.
  • Experience in performing application performance analysis.
  • Monitor system performance, troubleshoot issues, and provide timely resolution to ensure high availability and reliability.
  • Collaborate with cross-functional teams to ensure seamless integration of new applications and services.
  • Knowledge on Docker, ECS, Kubernetes.


Required Skills and Qualifications:


  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 7-10 years of experience in AWS Application support Engineer or a similar role.
  • Proficiency in AWS services, including EC2, ELB, EBS, S3, API Gateway, CloudFront, Elasticache, SQS, SNS, Lambda, Step Functions, VPC, ECS, ECR, EKS, Route 53, WAF, Lambda @ edge, Kinesis, Lambda, OpenSearch and CloudWatch.
  • Dynatrace administration and implementations(Install, configure, manage, customize, and troubleshoot APM solutions, primarily in Dynatrace.)
  • Experience with Linux operating system maintenance and administration.
  • String troubleshooting skills with middleware platforms(Tomcat, JBoss, WebLogic, WebSphere).
  • Excellent problem-solving skills and the ability to work in a fast-paced environment.
  • Strong communication and collaboration skills.