Senior Customer Support Specialist
6 days ago
Customer Service Excellence ProfessionalAs a full-time remote customer service representative, you will be responsible for delivering exceptional client experiences through calls, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Customer Engagement: Engage with customers via phone, email, and chat, showcasing empathy, active listening, and professionalism at all times.Issue Resolution: Identify customer concerns and find effective solutions, aiming for first-contact resolution whenever possible, while adhering to company policies and guidelines.Product Knowledge: Maintain a deep understanding of the products or services to answer customer queries and provide accurate recommendations.Documentation: Accurately record customer interactions, transactions, and issues in the CRM system, ensuring a comprehensive record of customer interactions.Problem-Solving: Analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.Compliance: Adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.Continuous Improvement: Participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.Feedback Handling: Gather customer feedback and report recurring issues or suggestions to the appropriate teams for process improvement.
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Customer Support Specialist
4 days ago
Bhavnagar, Gujarat, India SpottyGo Full timeCompany DescriptionSpottyGo is an online hotel booking platform committed to providing travelers with the best accommodation options. By connecting users with trusted and reliable stays, SpottyGo ensures a seamless journey for its customers. With a dedicated team, the company focuses on bridging the gap between travelers and dependable lodging near...
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Online Customer Support Specialist
1 week ago
bhavnagar, India beBeeCommunication Full timeAs an online service specialist, you will deliver exceptional online support to our customers in the Australian market.This role involves providing timely updates on customer complaints through Freshdesk or WhatsApp, depending on management advice.Key qualifications include a strong understanding of power electronics, solar inverters, and PV module...
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Technical Support Specialist
1 day ago
bhavnagar, India beBeeCustomer Full timeJob OpportunityThe role of Technical Customer Support Specialist involves delivering top-notch customer service and support.Key ResponsibilitiesLanguage Proficiency: Strong command over the English language is essential.Computer Skills: Solid computer skills are required.Night Shift Availability: Comfortable working during night shifts is...
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MEDIT Customer Support Professional
2 weeks ago
bhavnagar, India beBeeCustomer Full timeCustomer Experience Specialist Role OverviewThis position involves providing technical and customer support for MEDIT products. Key responsibilities include attending events, updating support materials, and interacting with customers online and in person.Handle service tickets via email, live chat, remote support, and phone calls for assigned regions.Process...
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Tech Support Specialist
2 weeks ago
bhavnagar, India beBeeSupport Full timeJob Title: Technical Support Engineer — Global ITWe are seeking a highly skilled Tech Support Specialist to provide top-notch assistance to our global clients. The ideal candidate will be responsible for troubleshooting technical issues, resolving customer complaints, and ensuring seamless support across various platforms.The selected individual will work...
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Customer Support Specialist
1 week ago
bhavnagar, India beBeeCustomerSupport Full timeAbout the RoleAs a customer service professional, you will be responsible for managing customer conversations across various channels, including tickets, live chats, and calls. Your mission will be to provide clear and empathetic responses, resolve issues within defined Service Level Agreements (SLAs), and work collaboratively with internal teams to ensure...
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Technical Support Specialist
7 days ago
bhavnagar, India beBeeSupport Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This is a unique opportunity for a motivated individual to provide exceptional customer support and be an integral part of our organization.Key Responsibilities:Provide timely and effective technical support to clients via...
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Remote Voice Support Specialist
1 week ago
bhavnagar, India beBeeRemoteVoice Full timeJob Title: Remote Voice Support SpecialistWe are seeking highly skilled and dedicated individuals to fill the role of Remote Voice Support Specialist. This position involves providing exceptional customer support to clients in the US.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Provide clear, accurate, and...
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Technical Support Specialist
2 weeks ago
bhavnagar, India beBeeSupport Full timeTechnical Support SpecialistAs a technical support specialist, you will provide first-level support to users via phone, email, chat, or ticketing system. You will monitor and diagnose incidents, requests or inquiries, and resolve them efficiently.Provide technical assistance to users via various communication channels as first response.Monitor and diagnose...
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Remote Voice Support Specialist
2 weeks ago
bhavnagar, India beBeeCustomerSupport Full timeJob Title: Remote Voice Support SpecialistWe are currently seeking skilled professionals to join our team as Remote Voice Support Specialists. This is a contract position ideal for those who are fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.This role involves providing exceptional customer...
