Nepali Customer Service Associate

3 days ago


Jodhpur, India beBeeCustomer Full time

Job Title: Nepali Customer Service AssociateWe are seeking a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers.Responsibilities include resolving inquiries, providing product information, ensuring customer satisfaction, analyzing customer needs, and offering accurate solutions.Key Qualifications:Exceptional command of Nepali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is beneficial but not requiredWhat You Will Do:Respond to customer queries via calls, chats, and emailsAnalyze customer needs and provide accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metrics


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