Automotive Parts Customer Service Specialist

2 days ago


Jodhpur, India beBeeCustomer Full time

Automotive Parts Customer Service SpecialistJob Summary:We are seeking an Automotive Parts Customer Service Specialist to manage daily customer requests and provide exceptional support. This role involves handling customer inquiries, addressing complaints, and ensuring overall customer satisfaction.Key Responsibilities:Manage customer interactions via a shared mailbox and provide assistance across multiple channels.Ensure customer satisfaction by promptly addressing concerns and delivering solutions within time constraints.Process sales, returns, and related requests in a timely manner.Identify and assess customer needs to achieve high levels of satisfaction.Handle customer complaints, offer suitable alternatives, and follow up to ensure resolution.Maintain records of customer interactions, comments, and complaints.Provide feedback to management regarding customer issues, trends, and opportunities for improvement.Requirements and Skills:Proven experience in customer service.Knowledge of automotive repair, parts, and components is essential.Technical or engineering background can be beneficial.Proficiency in English language required.Strong analytical and problem-solving abilities to diagnose complex problems.Ability to multitask, prioritize tasks, and manage time effectively.Maintain a professional demeanor with customers at all times.Customer-centric approach with adaptability to various personalities.Teamwork skills for collaboration with team members and other departments.Ability to work remotely in shifts aligned with market operational hours.Digital literacy essential.Willingness to set goals and strive for continuous improvement.Capability to perform under pressure and deliver results.



  • Jodhpur, India beBeeCustomer Full time

    Job Title: Nepali Customer Service AssociateWe are seeking a skilled Customer Support Specialist proficient in Nepali and English to deliver high-quality assistance to our customers.Responsibilities include resolving inquiries, providing product information, ensuring customer satisfaction, analyzing customer needs, and offering accurate solutions.Key...


  • Jodhpur, India Getinge Full time

    Job OverviewThe Service Engineer is responsible for the installation, maintenance, and repair of medical equipment to ensure optimal performance and customer satisfaction.The role involves troubleshooting technical issues, providing technical support, and ensuring compliance with company standards and regulatory requirements.Job Responsibilities and...


  • Jodhpur, India Getinge Full time

    Job OverviewThe Service Engineer is responsible for the installation, maintenance, and repair of medical equipment to ensure optimal performance and customer satisfaction.The role involves troubleshooting technical issues, providing technical support, and ensuring compliance with company standards and regulatory requirements.Job Responsibilities and...


  • Jodhpur, Rajasthan, India OS Motors Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    A service advisor's job is to act as a liaison between customers and a vehicle service center, providing a friendly and empathetic experienceService advisors should have strong communication skills Required Candidate profileKnowledge of the manufacturer's and dealership's policies, and the ability to think on their feet. We prefer college study, but high...


  • Jodhpur, India beBeeCustomerSupport Full time

    About UsWe're a cutting-edge AI customer service platform helping D2C brands deliver exceptional support across multiple channels. About the RoleWe're seeking a seasoned Customer Support Specialist to join our growing team. You'll help clients maximize their product usage by troubleshooting issues, configuring AI agents, and ensuring seamless operations.Key...


  • Jodhpur, India beBeeCorporate Full time

    Job Title: Corporate Structure SpecialistWe are seeking an experienced corporate structure specialist to join our team. The successful candidate will have a proven track record in managing private equity investment structures.The ideal candidate will have strong domain knowledge and a desire to contribute to product development.About the Role:Onboard...


  • Jodhpur, India beBeeFieldService Full time

    Job Title: Technical Test Specialist for Field Service SolutionsWe are seeking a skilled technical test specialist to develop and execute manual and automated test plans for field service implementations, configurations, and integrations.Validate key workflows, dispatch logic, mobile technician experiences, and service appointment management.Collaborate with...


  • Jodhpur, India ERGEN PLASTIC INDUSTRIES Full time

    Ergen Plastic Industries is a leading provider of Material Handling Plastic Pallets for Warehouse Storage and Export Cargo. With the largest range of Drum Spill Pallets in India, Ergen Plastic Industries is committed to addressing diverse customer needs. The company is focused on delivering high-quality, efficient, and reliable products tailored to the...


  • Jodhpur, India ERGEN PLASTIC INDUSTRIES Full time

    Company DescriptionErgen Plastic Industries is a leading provider of Material Handling Plastic Pallets for Warehouse Storage and Export Cargo. The company offers innovative and economical solutions to customers for secondary containment, including storage of drums and IBCs. With the largest range of Drum Spill Pallets in India, Ergen Plastic Industries is...


  • Jodhpur, India ERGEN PLASTIC INDUSTRIES Full time

    Company DescriptionErgen Plastic Industries is a leading provider of Material Handling Plastic Pallets for Warehouse Storage and Export Cargo. The company offers innovative and economical solutions to customers for secondary containment, including storage of drums and IBCs. With the largest range of Drum Spill Pallets in India, Ergen Plastic Industries is...