Incident Management Expert

Company Description Expert Law is a national legal service provider specializing in Personal Injury and Immigration Law. Guided by the philosophy of "putting people first," the firm prioritizes transparency, reliability, and integrity to deliver a superior client experience. With over 40 years of combined experience, Expert Law is committed to providing...

Job DescriptionOur team seeks an exceptional Incident Response Manager. This role involves delivering outstanding customer experiences during critical incidents by coordinating with diverse teams and ensuring timely, clear, and accurate communication with internal and external stakeholders.The ideal candidate will possess expertise in command and control...

Observability Solutions EngineerWe are seeking a skilled Observability Solutions Engineer to join our fast-growing remote engineering team. As an expert in monitoring, logging, and alerting across systems, you will be responsible for owning and scaling our observability platform.Develop and maintain the Grafana platform, including deployment, upgrades,...

About This RoleWe are looking for a Senior Application Support Engineer to join our product engineering team.This person will be a leading member of the team that shapes and owns Zeller's commitment to excellent and highly available service delivery.Deliver projects that improve the service delivery of our Application Support teamBe a primary point of...

IT Service Continuity SpecialistThis role plays a critical part in maintaining IT service reliability and efficiency. The IT Service Continuity Specialist identifies root causes, implements preventive measures, and ensures continuous improvement within the IT environment.The specialist leads the response to major incidents, ensuring resources are deployed...

Job Description:Niksun is a recognized leader in using next-generation technology to revolutionize network and service security, protection, and management.This role includes responding to customer incidents, debugging and tracking issues until resolution, supporting cloud solutions, and addressing bugs and escalating to engineering teams.Engage with...

Job OverviewWe are seeking a highly skilled Major Incident Manager to lead our response efforts, technical coordination and remediation during customer-facing incidents.As the primary point of contact for reliability and security incidents, you will be responsible for leading cross-functional teams (Engineering, Support, Product, Legal, etc.) to deliver...

Enterprise API Management ProfessionalWe are seeking a seasoned expert in API management to lead our Enterprise AI API platform. Key responsibilities include:Designing and implementing APIs using industry-leading tools and platforms.Defining governance policies for authentication, authorization, rate limits, quotas, versioning, and lifecycle...

Job Title: IT Service Management ProfessionalWe are seeking an experienced IT Service Management Specialist to join our team. The successful candidate will be responsible for providing support for the Managed Services tool sets and supporting processes and procedures.This includes providing daily support for operational needs and managing ticket distribution...

Our cybersecurity firm delivers a wide range of services including Security Assurance, Security Governance, Professional services and Managed XDR Service. We specialise in the delivery of a most comprehensive MXDR (24/7 SOC) service.About the Role:We are seeking an experienced DFIR Analyst to join our team. You will be responsible for threat hunting,...