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Senior Manager- Client Servicing

2 months ago

bangalore, India Frame Events & Productions Full time

Join our team to Innovate with us as a Client Experience Specialist in the event industry. You’re creative

approach to client solutions and flair for innovation will set new standards in crafting memorable and

impactful events.

 

Position: Senior Manager Client Servicing

 

Location: Bangalore


·        Ensure that all business opportunities are fully captured and explored.

·        Ensuring timely response and excellent level of client service to all enquiries and active projects.

·        Travel; attain meetings with prospect clients as per business requirements.

·        Creating and presenting business presentations. ( Pitch & existing account proposal )

·        Negotiating & winning business and handing over accounts to the project manager.

·        Developing strong relationship with existing clients and develop other opportunities.

·        Active participation in building and managing virtual event project plan

·        Manage all event-related deliverable submission deadlines and approvals

·        Updating creative team on Credentials, Show reels, Website, Newsletters and other tools.

·        Ensure delivery of post-event communication roll-out in a timely manner

·        Attend post-event debrief and provide necessary event data

·        A good team player with, strong attention to detail and to manage and execute multiple key accounts and

event projects.

·        Having experience in handling & managing a team.


·        Key Account Management- Key Performance Indicators

·        Achieve quarterly revenue targets

·        Account mapping and Client Meetings

·        Client relationship and retention

·        Business generation from key accounts

·        Process compliance and report generation

·        Oversee event onsite

 

Eligibility Criteria


Education: Any Graduate / MBA

Profile: Client servicing / Key account Management

Experience: 2-8 years of experience preferably from Event Industry