Junior Client Services Manager
1 month ago
Role Summary: As a Junior Client Service Manager, you will play a crucial role in building and maintaining strong relationships with our clients. You will work closely with our design and construction teams to ensure that projects are delivered on time, within budget, and to the highest standards of quality.
Responsibilities:
Client Relationship Management:
- Develop and maintain strong relationships with clients, acting as their primary point of contact.
- Understand clients' needs and preferences to ensure their satisfaction throughout the project lifecycle.
- Proactively address client inquiries and concerns, providing timely and effective solutions.
Team Collaboration:
- Work closely with the design and construction teams to ensure effective communication and coordination.
- Provide support and guidance to junior team members.
Qualifications:
- Bachelor's degree in architecture, interior design, construction management, or a related field.
- 1-2 years of experience in client service for commercial real estate or architectural firm.
- Strong interpersonal and communication skills.
- Excellent organizational and time management skills.
- Proficient in Microsoft Office Suite.
- A passion for design and construction.
- Self-driven individual, comfortable to navigate around uncertainties
- Passionate in working with project team to provide a better working experience for our clients and maintain the relationship
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