Information Technology Service Desk

Roles and Responsibilities •Experience at least 3+ Years. Primary contact point for end users via phone/Chat/self-service tickets •Triage Tickets to respective teams •Regular update and follow up on tickets in the queue •Follow up tickets till closure •Ability to manage a variety of technically complicated tasks effectively •Should be willing to...

Job DescriptionExp: 2 to 4yearsLocation: NoidaMust Have SkillsStrong communication skills to handle global customersPrior Service Desk ExperienceStrong technical knowledge of information technology systems and infrastructureKnowledge of MS office/O365Basic knowledge of L1 troubleshootingBasic understanding of Network componentsCategorize and record reported...

Req ID 314465NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Senior Service Desk - Technical Support to join our team in Noida Uttar Pradesh IN-UP India IN Senior Service Desk Associate...

**Job Title**: Service Desk Executive **Location**: Noida **Open Positions**: 30 **Experience**: 1 - 3 Years **CTC**: Up to ₹5.5 LPA (All-inclusive) **Notice Period**: Immediate to 30 Days **Job Summary**: We are seeking experienced and technically proficient **Service Desk Executives** to join our IT support team in Noida. This role involves handling...

Req ID 341592 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Knowledge Management Analyst - Service Desk to join our team in Noida Karn taka IN-KA India IN Key responsibilities Working...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models enhance competitiveness optimize costs foster exceptional stakeholder experiences and drive business transformation At YASH we re a cluster of the brightest stars working with cutting-edge technologies Our purpose is anchored in a single truth -...

Experience-10-16yrsLocation- NoidaProven experience leading and managing a service desk or technical support team, typically 5+ years.Experience managing teams across multiple shifts or remote locations is often preferredITIL Foundation certification, demonstrating a foundational understanding of IT Service Management principles·Ability to interpret data,...

Roles and Responsibilities:System Administration: Manage and maintain Windows, macOS, and Linux systems, including installations, upgrades, patch management, and performance monitoring.Network Management: Oversee network architecture and operations; configure and manage Palo Alto firewalls, Aruba switches, and access points; ensure network reliability,...

Company Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and...

Company Description About Sopra Steria Sopra Steria a major Tech player in Europe with 50 000 employees in nearly 30 countries is recognised for its consulting digital services and solutions It helps its clients drive their digital transformation and obtain tangible and sustainable benefits The Group provides end-to-end solutions to make large companies and...