Rental Operations Manager

2 weeks ago


Eluru, India beBeeOperational Full time

Job Title:Operational Manager - Rentals and ClaimsAs an Operational Manager – Rentals and Claims, you are responsible for overseeing the day-to-day activities of rental operations, claims handling, and workshop jobs. This role involves leading teams in India and Australia, monitoring KPIs, task completion, and staff discipline. You will be responsible for resolving staffing issues, performance gaps, and operational bottlenecks.Key Responsibilities:Manage rental operations, including fleet utilisation, bookings, and customer serviceOversee claims handling and insurer communicationMonitor and review workshop jobs, parts, and repair qualityLead internal teams in India & AustraliaMonitor KPIs, task completion, and staff disciplineResolve staffing issues, performance gaps, and operational bottlenecksReview daily performance numbers, pending claims, bookings, and expensesApprove invoices, workshop bills, and supplier paymentsPrepare and submit reports directly to the business ownerBuild and implement Standard Operating Procedures (SOPs) across rentals, claims, and workshopImprove efficiencies and reduce operational costsIntroduce new systems, tools, and workflow automationAttend management meetingsAct as the bridge between the owner and teamsTake responsibility for sensitive and confidential matters



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