IVR Systems Expert

3 days ago

mumbai, India beBeeIvr Full time

Interactive Voice Response System SpecialistWe are seeking a skilled Interactive Voice Response System Specialist to join our team. As an IVR System Specialist, you will play a crucial role in designing, testing, and maintaining interactive voice response systems.About the RoleThe ideal candidate will have a strong background in scripting languages, such as Python or JavaScript, and experience with voice recognition technology and Natural Language Processing.Key ResponsibilitiesDesign and test IVR flows to meet business requirementsCollaborate with developers to implement new features and fixesConduct regular quality assurance checks to identify areas for improvementProvide input on system updates and enhancementsRequirementsBachelor's degree in Computer Science or related field1-3 years of experience in IVR development and testingProficiency in scripting languages like Python or JavaScriptFamiliarity with voice recognition technology and Natural Language ProcessingStrong analytical skills and attention to detail

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