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4 days ago

bhavnagar, India beBeeAutomation Full time

As an automation professional, you will play a vital role in driving business innovation and process optimization through the strategic use of Zoho applications.You will collaborate with cross-functional teams to design workflows, manage daily platform activities, and optimize processes using Zoho tools.Key Responsibilities:Assist in setting up, configuring, and customizing Zoho apps such as Zoho CRM, Zoho Books, Zoho Projects, Zoho People, Zoho Desk, and Zoho Creator.Help with user onboarding, permission settings, and system updates.Workflow Automation:Support building workflows, blueprints, triggers, and automation rules.Assist in designing custom forms, modules, and dashboards.Test and troubleshoot automation processes.Data Management:Import, clean, and maintain data inside Zoho apps.Create reports and analytics dashboards for different departments.Ensure data accuracy and integrity across the system.Technical Documentation:Document processes, configurations, and standard operating procedures.Prepare training materials and user guides for team members.User Support & Troubleshooting:Provide first-level support to internal users.Identify system issues and escalate when necessary.Track and document support tickets.Project Assistance:Participate in digital transformation and system integration projects.Collaborate with developers on custom functions (Deluge) and APIs (optional based on skill).Required Skills & QualificationsPursuing a degree in Computer Science, Information Technology, Engineering, Business, or a related field.Basic understanding of CRM systems or cloud-based platforms.Comfort with tools like Excel/Google Sheets for data handling.Strong analytical and problem-solving skills.Good communication and documentation abilities.Eagerness to learn Zoho applications and business automation.This is an ideal opportunity for those passionate about technology and innovation. If you are eager to contribute your skills and knowledge to drive business growth, this could be the perfect fit for you.

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