Client Support

3 days ago

bangalore, India SortMyScene Full time

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities Assist organisers and venues in getting onboarded smoothly on SortMyScene Be highly active on WhatsApp groups to respond to queries in real time Provide support for feature-related assistance Coordinate between internal teams & clients to ensure smooth operations Maintain client relationships and ensure quick, effective resolutions Guide clients on how to use dashboard features, tracking tools, and workflows Qualifications Strong communication skills — clear, polite, and confident across WhatsApp, Instagram, and Email Ability to handle multiple conversations and clients simultaneously without missing details Highly proactive and responsive — someone who reacts fast and takes initiative Comfortable managing WhatsApp groups and customer-facing chats Basic tech-savvy skills, especially understanding online dashboards, tools, and simple troubleshooting Strong organisational skills with the ability to prioritise tasks during peak hours Patience, problem-solving attitude, and ability to stay calm with stressed clients Past experience in customer support, client servicing, or community management is a plus (not mandatory) Fluent in English Must be comfortable with an on-site role and being active during evenings/weekend peak times

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  • Client Support Specialist

    1 week ago

    bangalore, India Scry AI Full time

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    bangalore, India HealthEdge Full time

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    6 days ago

    bangalore, India HealthEdge Full time

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    Bangalore, India HealthEdge Full time

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    bangalore, India Betanxt Inc Full time

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    bangalore, India beBeeCustomerService Full time

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