Quality Compliance Specialist
13 hours ago
Job OverviewThe Quality Assurance Specialist will be responsible for conducting audits, validating sales data, and ensuring accuracy across all customer interactions.Key Responsibilities:Validating appointment accuracy booked by the back-office teamConducting call audits of back-office agentsProviding voice and speech training for new joiners specifically for US Outbound Voice ProcessAuditing membership sales complianceCreating and sharing audit dashboards and performance reports with operations leadership teamRecommending action-based improvements based on audit findingsConducting technician calls using Rilla Voice Intelligence PlatformRequired Qualifications:Graduate degree or higher5+ years experience as Quality Analyst/Auditor in a call centerHands-on experience using Rilla, JustCall, Dialpad, or similar call audit toolsKnowledge of performance metrics such as CSAT, FCR, AHT, and QA compliance scoreExposure to CRM systems used in service industriesProficient in Excel/Google Sheets and dashboard preparation for performance reportingStrong understanding of sales processes and service standardsExcellent communication skills – written and verbalStrong analytical skills and attention to detail
-
Operational Excellence and Compliance Specialist
15 hours ago
thrissur, India beBeeCompliance Full timeOperational Excellence and Compliance SpecialistThe Operational Excellence and Compliance Specialist plays a pivotal role in driving business success through strategic process improvement, regulatory compliance, and risk management. This key contributor sits at the intersection of operational excellence, regulatory compliance, and continuous improvement,...
-
thrissur, India beBeeQuality Full timeWe are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for auditing technician calls and validating membership sales.The ideal candidate will possess strong analytical abilities and command over process compliance, as well as the ability to prepare comprehensive dashboards.Key Skills...
-
Quality Assurance Specialist
7 hours ago
thrissur, India beBeeQuality Full timeWe are seeking a meticulous and organized Quality Assurance Specialist to join our core engineering team. This is an opportunity for a motivated individual to make a significant impact in an organization that is rapidly growing.About the RoleAs a QA Specialist, you will be responsible for developing test cases, testing features and functionality, and...
-
Business Regulatory Compliance Professional
2 days ago
thrissur, India beBeeCompliance Full timeJob Title: Entity Compliance Specialist Multiplier is a global hiring platform that empowers businesses to hire, onboard, manage, and pay talent in 150+ countries. We're backed by top investors and industry experts who drive our growth strategy. Job Overview: A talented Entity Compliance Specialist is sought after to join our team...
-
thrissur, India beBeeQuality Full timeWe are seeking a skilled Software Quality Assurance Specialist to join our team. This individual will play a vital role in ensuring the quality and reliability of our financial applications through comprehensive testing strategies and automation frameworks. The successful candidate will be responsible for participating in the full software development...
-
Lead Compliance Specialist
10 hours ago
thrissur, India beBeeCompliance Full timeCompliance Manager Role OverviewMaintain registration and licenses, ensuring adherence to regulatory requirements.Provide compliance support across all business units.Manage Know Your Customer (KYC) and Anti-Money Laundering (AML) matters.Implement policies and procedures to ensure operations comply with rules and regulations.Identify and mitigate compliance...
-
thrissur, India beBeeCapitalMarket Full timeQuality Assurance Specialist – Capital MarketsWe are looking for a seasoned Quality Assurance professional with hands-on experience in manual testing and extensive knowledge of the Capital Markets domain.The ideal candidate will have direct client-facing experience, excellent communication skills, and a systematic approach to ensuring product quality...
-
Corporate Compliance Specialist
2 days ago
thrissur, India beBeeCompliance Full timeJob Description:We are seeking a highly skilled and experienced Compliance Officer to join our dynamic team. The successful candidate will provide legal and administrative support to the Executive team, ensuring smooth day-to-day operations and contributing to the company's growth.The ideal candidate will have a strong background in corporate law, with a...
-
Senior Financial Compliance Specialist
2 days ago
thrissur, India beBeeSeniorAuditor Full timeAbout this RoleWe are seeking a highly skilled Senior Auditor to support our financial audit operations. This position involves contributing to the delivery of high-quality assurance and regulatory compliance, as well as enhancing client confidence.Key ResponsibilitiesSupport the execution of financial audits for private companies by testing...
-
thrissur, India beBeePackaging Full timeJob OverviewPackaging Compliance Expertise Needed for EU Regulations.We're seeking a highly skilled Regulatory & Packaging Compliance Specialist to join our team. As a key member of our product, data, and content teams, you'll play a crucial role in translating EU packaging regulations into practical guidance, structured datasets, and compliance...