Highly skilled Quality Assurance Specialist sought

2 days ago


thrissur, India beBeeQuality Full time

We are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for auditing technician calls and validating membership sales.The ideal candidate will possess strong analytical abilities and command over process compliance, as well as the ability to prepare comprehensive dashboards.Key Skills include:Quality Audit: Strong analytical abilities, command over process compliance, and ability to prepare comprehensive dashboardsCommunication: Excellent written and verbal communication skillsCalls Auditing: Experience with call audit toolsData Analysis: Proficient in Excel/Google Sheets and dashboard preparation for performance reportingSales Process: Strong understanding of sales processes and service standardsRequirements include:Education: Graduate & aboveExperience: 5+ years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domains



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