Client Support Associate
1 week ago
As an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems.You'll handle operational support tasks—from maintaining pricing data to tracking project progress—so the KAM team can focus on growing client relationships.Work Location : Hybrid; Office Lcoation: Andheri /MaladKey Responsibilities:Account Manager Support: Act as the main contact for Account Managers, providing timely updates and ensuring smooth flow of information. Pricing Management: Maintain and update pricing sheets, ensuring accuracy and easy accessibility for stakeholders. Purchase Order Execution: Create, monitor, and reconcile POs; coordinate with relevant teams to align timelines and deliverables. Cross-Team Coordination: Follow up with CAD, Pricing, and Factory teams to ensure tasks are on track, resolving bottlenecks proactively. System & Data Management: Keep ClickUp updated with job statuses, timelines, and notes; manage and respond to Zendesk requests in line with SLAs. Invoicing & Documentation: Prepare invoices, maintain records, and follow up on pending payments or clarifications. New Request Handling: Log and coordinate new project requests from Account Managers, ensuring timely kickoff. General Administration: Support day-to-day operational and administrative requirements to ensure smooth workflow. RequirementsCustomer Support / Operations Experience: 2–3+ years in operations, customer service, account coordination, or similar—preferably in manufacturing, design, or jewelry. Comfortable working in Evening shifts Excellent communication skills, especially in engaging with internal teams and account managers. Organizational Focus: Expert at prioritizing and managing multiple ongoing tasks without missing details. Highly detail-oriented, with the ability to spot and address process gaps early. Tech Proficiency: Excel, Google Sheets; familiarity with ClickUp, Zendesk, or other project/ticket management tools. Problem-Solving Attitude: Self-starter with the ability to independently resolve operational and support-related issues. Bonus Points If You…Are tech-savvy and explore ways to streamline workflows. Have experience in jewelry manufacturing, design, or similar creative industries. Understand custom/bespoke product cycles. Enjoy working in fast-paced, evolving environments where you wear multiple hats. Expedited Application Process: After applying, send a brief email (max. 150 words) to , with Subject Line: "Application for Client Support Associate: {{Candidate Name}}" clearly outlining why you're an ideal fit for this role. Be sure to mention any experience managing cross-team coordination, using softwares like Zendesk, Clickup, etc
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Client Support Associate
1 week ago
Malad, Maharashtra, India MadeTruly Full time ₹ 2,50,000 - ₹ 5,00,000 per yearAs an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems. You'll handle operational support tasks—from maintaining pricing data to tracking project progress—so the KAM team can focus on...
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VOIP Support Engineer
2 weeks ago
India client Full timeRole: VOIP Technical Support - L2 Experience: 3 to 5 years Skills & Requirements: Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS Good troubleshooting experience with SIP Call Flow in live environment Hands on with Linux Must be using Linux on daily basis Good English Communication Client...
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Bengaluru, India BetaNXT Full timeJob Description Level/Function: Lead Associate, Client Support Services Title: Lead Associate, Client Support Services About BetaNXT BetaNXT is a leading provider of frictionless wealth management infrastructure, real-time data solutions, and an enhanced advisor experience. We invest in platforms, products, and partnerships to accelerate growth for the...
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Client Care Associate
1 week ago
india Visiting Angels of Jenkintown Full timeWe are looking for a Client care associate to join our team in our office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. location- Hyderabad, or BangaloreThe ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
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Client Care Associate
2 weeks ago
India Visiting Angels of Jenkintown Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe are looking for a Client care associate to join our team in our office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. location- Hyderabad, or BangaloreThe ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer...
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Associate, Client Service Ii
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India BNY Full timeAssociate, Client Service II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our...
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Associate, Client Service I
2 weeks ago
India BNY Full timeAssociate, Client Service I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our...
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Client Delivery Associate
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Coimbatore, India FACE Prep Full timeJob Description Company Description FACE Prep is one of India's leading skill development companies focused on job preparation, helping millions of students launch careers in the tech sector since its inception in 2008. Offering a wide range of programs such as masterclasses, self-paced prep, and bootcamps, FACE Prep equips students with critical skills...
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Staffing Client Relationship Manager
15 hours ago
Noida, India Tek Support Full timeJob Description Job Title: Staffing Client Relationship Manager (Female) Location: AKASA Coworking Building, Sector 62, Noida (100% Onsite) Experience Required: 36 Years Shift: Night Shift (7:00 PM 4:00 AM IST) Supporting US/Canada clients Preference: Female candidates preferred (Local Noida/Greater Noida candidates only) Joining: Immediate joiners only Job...
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Noida, India Tek Support Full timeJob Description Job Title: Staffing Client Relationship Manager Location: AKASA Coworking Building, Sector 62, Noida (100% Onsite) Experience Required: 36 Years Shift: Night Shift (7:00 PM 4:00 AM IST) Supporting US/Canada clients Preference: Female candidates preferred (Local Noida/Greater Noida candidates only) Joining: Immediate joiners only Job Overview:...
