Data Transformation Director

2 weeks ago

ballari, India beBeeStrategist Full time

Business Insights ManagerThis role involves leading large-scale transformation programs to improve business performance and efficiency.Transformation Leadership:Develop and implement strategic plans to drive cost reduction, process efficiency, and quality improvement across global operations.Align transformation initiatives with business goals, focusing on measurable outcomes in areas like productivity, utilization, and customer experience.Ai-Driven Innovation:Identify opportunities to apply AI technologies, including machine learning and automation, to enhance business processes and operations.Collaborate with cross-functional teams to develop and deploy AI solutions, driving business value and innovation.Process Optimization:Apply Lean Six Sigma methodologies to redesign workflows and eliminate waste in critical business processes.Conduct analysis and simulations to identify opportunities for process improvement and operational efficiency.Change Management:Lead organizational change efforts, focusing on digital transformation and the adoption of new technologies.Drive the creation and operationalization of a Center of Excellence for Ai-Augmented Operations, fostering continuous improvement.Required Qualifications:Bachelor's degree in engineering or computer science (master's preferred).Six Sigma Black Belt certification (mandatory).12+ years of experience in BPO/KPO/Shared Services, with a track record of leading large-scale transformation projects.5+ years of experience leading Ai/ml initiatives, with expertise in AI development, deployment, and governance.Key Skills & Expertise:Proficiency in tools such as Python, SQL, Power BI, Tableau, with exposure to AI platforms (e.g., Azure AI, AWS SageMaker).Strong command of automation technologies, particularly RPA tools like UiPath, Blue Prism.In-depth knowledge of BPO metrics and operational challenges, especially in areas like customer experience and finance operations.

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