Customer Experience Specialist

8 hours ago

bangalore district, India Posha Full time

Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users 🥘 See it in action: ** Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs 💙 including Accel Partners, Waterbridge Ventures. 🤔What can I expect from this role? As a Customer Experience Specialist at Posha, we see you as capable of streamlining various processes over the coming few months and helping us navigate roadblocks remotely while we scale and put a few thousand devices at our users home in the US. 🔧What will my work responsibilities look like if I join Posha? In this role, you’ll be a part of the Customer Success function and key responsibilities shall include but not be limited to – Manage all customer-centric communication channels – including app and website chat flows – while maintaining key support metrics Handle customer concerns end-to-end: direct them to the right solutions, follow up with internal teams, and ensure satisfaction Own customer relationships in an external-facing role, primarily with users based in the USA Use CRM tools to manage the customer lifecycle and track engagement Identify and remove process roadblocks; suggest improvements to management and automate repetitive workflows Work on community engagement strategies to drive retention and reduce churn Relay customer insights and feedback to product, operations, and engineering teams to influence key decisions 😍What makes you a match for us? Willingness to work in US timings (Rotational shifts between 9PM to 2 PM IST) Exceptional English communication with clear diction – any experience of supporting US-based customers/clients is a plus Intermediate Excel skills and should be comfortable with tech tools and streamlining processes as much as possible Should be process-driven, an effective communicator, and appreciate a dynamic work environment Patience, empathy, strong interpersonal & relationship building skills 🚀Working at Posha Equity ownership through our ESOP program Comprehensive wellness benefits to keep you thriving Quarterly reviews built for fast career acceleration And of course working with a team that's genuinely obsessed with great food. 🍔Discover Posha Read 📕

  • Customer Experience Specialist

    4 days ago

    bangalore, India beBeeCustomerExperience Full time

    Job Title: Customer Experience SpecialistJob Description:The Customer Experience Specialist will be responsible for delivering exceptional customer experiences through the design and execution of comprehensive test cases. This role requires a deep understanding of customer needs, business requirements, and technical capabilities.Required Skills and...

  • Customer Experience Specialist

    4 days ago

    pune district, India Exxat Full time

    We are Hiring Customer Experience Specialist at Exxat! Exxat, a US-headquartered leader in cloud-based Health Sciences education management, is looking for a Customer Experience Specialist. Location : Pune / Vadodara Work Model : Work From Office (Hybrid) Experience : 5+ years of Experience in Product Training. What you’ll drive: ◾ End-to-end webinar...

  • Client Relationship Executive

    7 days ago

    bangalore, India Frutta - Corporate Refreshment & Experience Specialist Full time

    Frutta is South India's most preferred one-stop corporate refreshment & experience partner. We aim to do the same by providing an exciting assortment of refreshments and events by seamlessly integrating technology to provide unparalleled hospitality. With an extensive network of top-tier vendors spanning from culinary delights to event management, we deliver...

  • Customer experience specialist

    7 hours ago

    bangalore, India Posha Full time

    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our usersSee it in action: ** is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners, Waterbridge...

  • Customer Experience Specialist

    7 days ago

    bangalore, India Posha Full time

    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our usersSee it in action: **https://bit.ly/howposhaworks**Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs including...

  • Customer Experience Specialist

    3 hours ago

    Bangalore, India Posha Full time

    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users See it in action: Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners, Waterbridge...

  • Customer Specialist

    7 days ago

    bangalore district, India HighApe Full time

    Type: Full-time, On-site Location: Koramangala, Bengaluru Company: HighApe About the Role We’re looking for a Customer Specialist to be the bridge between our customers, clients, and content at HighApe. You’ll be responsible for: Owning customer satisfaction across multiple channels Handling queries, issues, and escalations with speed and clarity Using...

  • Customer Support Specialist

    4 days ago

    bangalore district, India CamCom Full time

    About CamCom CamCom is leading the future of AI-powered computer vision, delivering flawless defect and damage detection across every surface, every time. From micro-defects to macro-damages, our technology ensures accurate, objective, and consistent results that transforms industries and redefines quality. Job Title: Customer Support Specialist Location:...

  • Customer Support Specialist

    2 weeks ago

    bangalore district, India beBeeService Full time

    Job Opportunity: Service Desk ProfessionalWe are seeking an experienced Service Desk specialist to fill a vital role within our organization.Technical issue resolution primarily related to desktop operating systems, Networking, Messaging and application supportExcellent customer interaction and soft skillsIncident and service request management throughout...

  • Customer Success Specialist

    2 days ago

    bangalore district, India Skill Veda Full time

    Onboarding Specialist – Fintech / Customer Success Location: HSR Layout, Bengaluru Compensation: 5 LPA-8 LPA (Including PF and PGDM monthly fees of ₹6,666) Experience: 1–5 years | Full-time Working Days: Monday to Friday Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional...