Technical Support Specialist
7 days ago
About the RoleAs a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and support for our products. You will be responsible for handling service tickets via email, live chat, remote support, and phone calls for assigned regions.You will process English tickets from CIS, India, and Southeast Asia regions, and support dental events and visits to local dealers. Additionally, you will create and update troubleshooting guides and monitor and respond to inquiries on various platforms.Key Responsibilities:Handle service tickets via multiple channelsProcess English tickets from assigned regionsSupport dental events and visits to local dealersCreate and update troubleshooting guidesMonitor and respond to inquiries on various platformsRequired Skills and Qualifications:Experience using Zendesk or similar helpdesk softwareExperience with SAP ERP systemsBasic understanding of IT infrastructure and hardwareExperience in digital dentistry, CAD/CAM, or the dental industryOver 3 years of experience in a B2B business environmentBenefits:Remote work optionsFlexible work arrangementsWhat We're Looking For:A degree in dentistry or related fieldWork experience in relevant industriesHow to Apply:Please submit your CV and a cover letter outlining your qualifications and experience.
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lucknow, India beBeeImplementation Full timeTechnical Support and Implementation SpecialistWe are seeking a skilled Technical Support and Implementation Specialist to join our team. This is a unique opportunity to work with cutting-edge Contact Center / Unified Communications solutions.As a Technical Support and Implementation Specialist, you will provide Level 2 technical support for platform...
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Technical Support Specialist
7 days ago
lucknow, India beBeeSpecialist Full timeJob Title:Technical Support Specialist – SalesJob Description:We are seeking a skilled Technical Support Specialist to provide top-notch technical assistance to clients across various modules in Supply Chain and Manufacturing domains.Key Responsibilities:Deliver exceptional technical support to clients via phone, email, or on-site visitsCollaborate with...
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Supply Chain Technical Support Specialist
7 days ago
lucknow, India beBeeTechnical Full time**Job Description:** We are seeking a skilled technical support specialist to provide expert-level assistance and troubleshooting services for Oracle EBS R12 across multiple modules. The ideal candidate will have strong experience in Oracle EBS R12 technical support across Supply Chain and Manufacturing modules.The successful candidate will be proficient in...
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Expert Remote Technical Support Specialist
3 days ago
lucknow, India beBeeTechnical Full timeJob OpportunityWe are seeking an expert Remote Technical Support Specialist to join our team. As a key player in our migration initiative, you will be responsible for delivering top-notch technical support services for the successful transition of Windows 10 users to Windows 11.In this role, you will provide comprehensive troubleshooting and resolution...
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Web Application Technical Support Specialist
7 days ago
lucknow, India beBeeTechnical Full timeJob DescriptionAs a technical support specialist, you will collaborate closely with the client success team to provide tier-2 support for software technical issues and work alongside the engineering department to debug and resolve these problems.Offer technical assistance to internal and external users, including customer service teams, clients, and...
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Technical Support Professional
7 days ago
lucknow, India beBeeSupport Full timeJob OverviewThe On-line Service Specialist plays a pivotal role in providing seamless online telephonic support to customers. This involves resolving technical queries efficiently and effectively, ensuring timely updates on customer complaints.Key ResponsibilitiesDelivering excellent online telephonic support to address customer technical queriesProviding...
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Enterprise Technical Support Expert
3 days ago
lucknow, India beBeeTechnical Full timeTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing expert technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to ensure seamless customer experiences.Key Responsibilities:Investigate and resolve...
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IT Support Specialist
7 days ago
Lucknow, Uttar Pradesh, India Hope Global School Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob DescriptionIT Support Specialist provides technical assistance to users, resolves hardware and software issues, and ensures smooth operation of computer systems and networks. They install, configure, and maintain systems, troubleshoot problems, and support business applications. The role demands excellent problem-solving skills, customer service...
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Technical Drawing Specialist
7 days ago
lucknow, India beBeeDrawing Full timeTechnical Drawing SpecialistWe're seeking a skilled Technical Drawing Specialist to bring precision and creativity to our design process.About the Role:In this full-time remote position, you'll be responsible for creating technical drawings and plans for residential construction projects. You'll work closely with architects, engineers, and contractors to...
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Senior Technical Support Specialist
3 days ago
lucknow, India beBeeTechnical Full timeJob Opportunity:We are seeking a seasoned Technical Support professional to join our team as a Senior Support Engineer.This role offers an exceptional opportunity to work with our global customers, providing advanced technical support and product expertise.You will collaborate with other technical experts in driving long-running issues to resolution, and...