Hybrid Cloud Platform Specialist

1 week ago

shimoga, India beBeeCloudDiscovery Full time

ServiceNow Discovery & Cloud SpecialistOverviewWe are seeking a highly skilled ServiceNow Discovery and Cloud Specialist to design, implement, and optimize our Discovery processes.Key Responsibilities:Lead the deployment, configuration, and maintenance of ServiceNow Discovery across data centers, private cloud, and public cloud platforms.Configure and maintain Cloud Discovery integrations for AWS, Azure, GCP, VMware, and Kubernetes.Develop and optimize Discovery Patterns, Probes, and Sensors to ensure comprehensive coverage of hybrid IT.Manage MID Servers for both on-prem and cloud environments, ensuring secure, scalable communication.Integrate Discovery outputs with CMDB, Service Mapping, Event Management, and Cloud Management modules.Define and maintain credentials & API integrations (IAM roles, service accounts, OAuth) for cloud providers.Ensure CMDB accuracy, completeness, and relationship mapping for cloud-native and traditional infrastructure.Troubleshoot and resolve Discovery issues across network, VM, and cloud-native services.Collaborate with CloudOps, Infrastructure, and Security teams to align Discovery with cloud governance and FinOps.Requirements7+ years hands-on experience with ServiceNow ITOM (Discovery, Cloud Discovery, Service Mapping, CMDB).Proven expertise with AWS, Azure, GCP, VMware, including APIs, service discovery, and resource modeling.Knowledge of containerized environments (Kubernetes, OpenShift, Docker).Strong understanding of networking, operating systems (Windows, Linux, UNIX), virtualization, storage, and middleware.Familiarity with protocols (SNMP, WMI, SSH, REST, SOAP, JDBC).Solid understanding of CSDM, CMDB design, and service dependency mapping.Scripting experience (JavaScript, PowerShell, Python) for automation/customization.Strong problem-solving and cross-team collaboration skills.Preferred QualificationsServiceNow Certified Implementation Specialist – Discovery & Service Mapping.ServiceNow ITOM Visibility certification.Cloud certifications (AWS Certified Solutions Architect, Azure Administrator, GCP Cloud Engineer).Exposure to FinOps, Cloud Governance, and Security Operations.Why this role is importantThis role is crucial in delivering accurate and reliable CMDB for our organization. The successful candidate will be responsible for designing, implementing, and optimizing our Discovery processes to meet the demands of our hybrid IT environment.

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