Pre-Sales Executive
1 week ago
Industry: Home Interiors / Residential DesignType: Full-Time About the RoleWallsToHome Interiors is looking for a proactive and confident Pre-Sales Executive to qualify inbound enquiries, conduct cold calls, understand customer requirements, and convert raw enquiries into high-quality leads for our sales team.This role is perfect for someone who enjoys talking to people, asking the right questions, and helping clients start their home interiors journey. Key Responsibilities1. Lead Qualification & Calling- Call all new enquiries assigned daily within defined timelines.- Ask structured qualification questions regarding:- Property type & location- Budget range- Handover/possession timelines- Scope of work (2BHK, 3BHK, villa, etc.)- Design preferences and readiness to start- Identify seriousness of enquiries and qualify them into leads.- Maintain high call-connect & follow-up discipline.2. CRM Management (Zoho CRM)- Update every call in Zoho CRM with accurate notes.- Maintain lead hygiene by avoiding duplicates and keeping statuses updated.- Track daily conversions and share MIS reports as required.- Ensure 100% adherence to W2H processes.3. Monthly Targets / KPIs- Deliver a minimum number of qualified leads per month.- Achieve minimum connect ratio, follow-up consistency, and lead quality score.- Maintain a strong enquiry-to-lead conversion rate.- Zero tolerance for missed updates in CRM.4. Customer Experience- Create a positive first impression for customers calling WallsToHome.- Handle objections politely and confidently.- Redirect high-potential prospects immediately to Sales Managers. Required Skills & Qualifications- Excellent communication skills in English & Hindi (Kannada is a plus).- Confident and clear telephone manner.- Ability to ask questions, listen actively, and communicate value.- Good understanding of customer behaviour.- Basic knowledge of home interiors preferred (training will be provided).- Ability to work with CRMs (Zoho CRM experience is a plus).- Strong discipline, consistency, and willingness to learn.- Experience: 0 to 3 years in tele-calling, pre-sales, customer service, inside sales, or similar roles. Freshers with excellent communication skills are welcome.- Working Hours: 10:30 AM – 7:30 PM (Tuesday to Sunday). Personality Traits We Value- Persistence & patience- Attention to detail- Positive attitude- Process-driven- Empathy with customers- Problem-solving mindset Growth OpportunitiesAt WallsToHome Interiors, strong performers grow rapidly into roles like:- Sales Executive / Client Advisor- Senior Pre-Sales Executive- Design Coordinator- Studio Manager CompensationFixed salary + Monthly incentives based on leads qualified.Performance-based increments and bonuses. Why Join WallsToHome Interiors?- A fast-growing residential interiors brand based in Bangalore.- Learn structured pre-sales, CRM discipline, customer qualification, and industry-specific processes.- Supportive leadership and transparent communication.- A work culture that values performance, growth, and integrity.
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Pre-Sales Executive
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Pre sales Executive
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