Service Professional

Working at Freudenberg: We will wow your worldResponsibilities:As a Network Specialist, you will:Design, implement, and maintain LAN, WLAN, WAN, VPN, wireless, proxy, firewall, and cloud network systems.Ensure secure, scalable, and high-performance network infrastructure across on-premises and cloud environments.Manage Cisco and Fortinet devices, including Cisco ISE integration for access control and policy enforcement.Monitor and troubleshoot network issues, ensuring minimal downtime and optimal user experience.Collaborate with cross-functional teams to support business continuity, security, and compliance initiatives.Provide Tier 2/3 support and participate in incident response and on-call rotations. Network OperationsLocal Area Network (LAN):Monitor and maintain internal network infrastructure including switches, access points, and structured cabling.Configure and manage VLANs, port security, and access control within the LAN environment.Design and implement LAN zoning and segmentation strategies to isolate traffic, enhance security, and optimize performance.Ensure optimal performance of wired and wireless LAN systems across office and data center locations.Management of network devices with Cisco Catalyst CenterTroubleshoot LAN-related issues and coordinate with desktop support teams for resolution.Wide Area Network (WAN):Support and maintain WAN connectivity between branch offices, data centers, and cloud environments.Configure and monitor routers, firewalls, and inter-site routing protocols.Collaborate with ISPs and vendors to manage bandwidth, SLAs, and troubleshoot external connectivity issues.Assist in implementing SD-WAN solutions and optimizing WAN traffic routing.Administer and troubleshoot Cisco network devices including routers and switches.Virtual Private Network (VPN):Configure and maintain secure VPN tunnels for remote access and site-to-site connectivity.Monitor VPN performance and availability, ensuring secure and reliable access for users and systems.Troubleshoot VPN-related issues and support end-users with connectivity problems.Ensure VPN configurations comply with organizational security policies.Wireless Network:Deploy and manage wireless access points and controllers across office and campus environments.Monitor wireless network performance, coverage, and interference.Implement wireless security protocols including WPA2/WPA3 and guest access controls.Conduct periodic site surveys and optimize wireless configurations for performance and reliability.Integrate wireless LAN with Cisco Identity Services Engine (ISE) for centralized authentication, policy enforcement, and device profiling.Ensure secure onboarding of users and devices through ISE-based access control and posture assessment.Proxy Operations:Configure and manage proxy servers to control and monitor internet access.Implement URL filtering, content control, and user authentication policies.Analyze proxy logs for usage patterns, security threats, and performance issues.Ensure proxy services align with organizational compliance and security standards.Firewall Operations:Administer firewall policies and rule sets to protect network boundaries.Monitor firewall logs and alerts suspicious activity and potential threats.Perform regular audits and updates to firewall configurations.Collaborate with security teams to implement intrusion prevention and detection systems.Cloud Network Management:Manage and monitor cloud-based networking components across platforms such as AWS, Azure, and Google Cloud.Configure virtual networks, subnets, gateways, and security groups in cloud environments.Integrate on-premises networks with cloud infrastructure using VPNs and hybrid connectivity solutions.Ensure cloud network security, scalability, and compliance with organizational standards.Collaborate with cloud architects and DevOps teams to support cloud-native applications and services. Configuration & DeploymentAssist in deploying and configuring network devices including routers, switches, firewalls, proxy servers, and wireless controllers.Maintain accurate documentation of network topology, configurations, and changes.Security & ComplianceImplement network security measures such as ACLs, firewalls, and intrusion detection systems.Support compliance with internal security policies and external regulatory requirements.Support & CollaborationProvide Tier 2/3 support for network-related incidents and service requests.Work closely with system administrators, cybersecurity teams, and external vendors.Participate in on-call rotations and incident response activities.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field.5+ years of experience in network administration or support.Strong understanding of TCP/IP, DNS, DHCP, VLANs, and routing protocols.Experience with Cisco, Juniper, or similar network platforms.Familiarity with network monitoring tools (e.g., SolarWinds, PRTG).Certifications required/preferred:CCNA (Cisco Certified Network Associate) – requiredCCNP (Cisco Certified Network Professional) – preferredFortinet NSE 4 (Network Security Professional) or higher – preferred for FortiGate firewall managementExperience with Cisco ISE, SD-WAN, and cloud networking certifications (e.g., AWS Certified Advanced Networking, Azure Network Engineer Associate) is highly desirable. Preferred SkillsCLI configuration capabilityExperience with cloud networking (AWS, Azure, GCP).Knowledge of ITIL practices and service desk operations.The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.Klüber Lubrication India Pvt. Ltd.