Customer Support

Role OverviewWe empower our team members to choose how they work, fostering flexibility and productivity.This role is part of a dedicated support services team responsible for delivering exceptional customer experiences.Our team anticipates needs, builds lasting relationships, and empowers customers to unlock the full potential of our products.Key...

Customer Success ExpertWe're shaping a digital ecosystem of products and services that power everyday life across the Middle East.Our mission is to deliver excellence every day. We want to redefine what technology can do in this region, and we're looking for a Customer Success Expert who can help us move even faster.What you'll do:You'll play a crucial role...

Customer Support Specialist OpportunityWe are seeking experienced professionals to provide top-notch customer support from home. This contract position involves working with US-based clients, handling inbound and outbound customer calls, responding to emails, and resolving queries.Customer support specialists will handle customer inquiries professionally,...

About This RoleThis position focuses on leading exceptional support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.As a Major Incident Manager CSS, you will be the driving force behind delivering legendary support that...

Senior Technical Support SpecialistAs a key member of our global support team, you will drive improvement and excellence in customer experience. You will focus on delivering exceptional support to our largest customers, working collaboratively with cross-functional teams, and contributing to the growth and development of our support capabilities.Key...

Bengali Customer Support RoleWe are seeking a skilled professional proficient in Bengali and English to deliver high-quality assistance to our customers.This role involves resolving customer inquiries, providing product information, and ensuring customer satisfaction. We encourage fresh graduates with strong language skills to apply.Key...

Senior Utilities Support SpecialistWe are seeking a seasoned professional to validate and optimize AI models for a major utilities provider. The ideal candidate will have extensive knowledge of customer support operations in the utilities and energy sector.The selected individual will review and validate AI prompts for customer support processes, ensuring...

Customer Service ProfessionalWe are seeking a skilled Customer Service Professional to deliver exceptional customer experiences and support our growth.Handle inbound and outbound communications to address customer queries, resolve issues, and ensure high levels of satisfaction.Provide accurate information regarding insurance policies, premium calculations,...

Customer Service ExpertWe are seeking a skilled Customer Service Expert to deliver exceptional customer experiences through prompt and effective solutions to resolve customer issues.Key Responsibilities:Respond to customer inquiries via multiple channels.Provide timely and efficient solutions to customer concerns.Maintain accurate records of customer...

Job DescriptionAs a Senior Application Support Engineer, you will be part of a high-performing team that owns the software, infrastructure and customer experience for over 85,000 Australian businesses to accept payments and access financial services.Key ResponsibilitiesDeliver projects that improve service delivery of our Application Support teamBe a primary...