Application Support Engineer
1 week ago
Remote (India) | 5:30 PM – 3:30 AM IST (US Market Hours) Monday–Saturday | Full-Time | Probation: 3 Months ₹60,000 – ₹70,000 / month + BonusApply Now: https://forms.gle/SjzNZnzMaGd9PFQx9Incomplete applications (missing form or recording) will not be considered.Minimum Requirements2+ years of experience in SaaS or product-based technical supportFinTech or trading-related platform support background (stocks, options, futures, or analytics tools)Excellent written English -> this is non-negotiableProven ability to self-learn quickly and handle complex workflows independentlyProficiency with Excel/CSV data handlingStrong troubleshooting and reasoning skillsMust complete internal product learning before starting live supportImportant: Candidates who "want to join to learn trading" will not be considered. You must already be comfortable with basic trading concepts and come prepared to apply them.Strict ExpectationsStrong command of written English – absolutely mandatoryDemonstrated ability to self-learn from detailed documentationHeavy reliance on AI tools for answering users is not acceptableThis role demands critical thinking, trading familiarity, and disciplineAbout UsWe are a fast-growing FinTech SaaS company behind a global trading journal and analytics platform used by 100,000+ traders across US & Indian markets.Our platform helps retail and professional traders analyze their performance and make better data-driven trading decisions.Role OverviewWe are hiring a Platform Support Engineer to assist global traders using our trading analytics platform.This is a technical, product-centric support role — not a BPO or call-center positionYou will handle real-time user queries, troubleshoot issues, and ensure a seamless platform experience while working directly with the founder-led team.Only apply if you are serious about trading, product support, and independent learningKey ResponsibilitiesProvide fast, clear, and accurate live chat (primary) and email (secondary) supportHelp traders navigate platform features, trade analytics, and reportsTroubleshoot issues related to account setup, imports, and analytics workflowsIdentify recurring technical issues and resolve them using strong product knowledgeMaintain and efficiently search through a large 200+ page internal knowledge baseDocument findings and curate common questions/answersManage multiple concurrent chats with empathy, speed, and accuracyHiring ProcessSubmit Google Form + mandatory recorded answersProduct knowledge test1–2 interviewsOfferWhy Join UsWork at the intersection of FinTech, trading, and real-time analyticsDirect mentorship and weekly review from company leadershipClear growth into Product, QA, or Technical OperationsCompetitive pay + bonus + global exposureApply Now: https://forms.gle/SjzNZnzMaGd9PFQx9Incomplete applications (missing form or recording) will not be considered.We are an equal-opportunity employer.If you're sharp, disciplined, and genuinely passionate about trading/product support and want to grow in an well rewarding career path, we want to hear from you.
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Application Support Engineer
3 weeks ago
bangalore, India Hireginie Full timeTitle: Application Support Engineer Location: Bangalore Education: Preferred computer science background (preferably B.Tech, M.Tech, BCA, MCA, B.Sc.-IT, M.Sc.-IT) Experience: 2+ Years Work mode- 5 days, WFH (US, UK shift timings) About the Role: As an Application Support Engineer provides technical support to global SaaS customers, resolves issues via chat...
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Application Support Engineer
3 weeks ago
Bangalore Division, India Hireginie Full timeOur Client: A leading global e-commerce SaaS platform founded in 2011, offering a comprehensive post-purchase experience solution for online retailers. It provides tools for shipment tracking, returns management, delivery analytics, and automated customer engagement. Trusted by thousands of brands worldwide, the platform helps businesses improve customer...
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Application Support Engineer
4 days ago
bangalore, India Nouryon Full timeAt Nouryon, our global team of changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. Purpose of the Job The Application Support engineer will be part of the team supporting Nouryon’s Digital...
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PDI Application Support Engineer
1 week ago
bangalore, India Global Applications Solution Full timeJob Title: PDI Application Support Engineer Location: India (Remote) Shift: 2:00 PM – 11:00 PM IST Start: Immediate Joiners Preferred About the Role We are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...
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PDI Application Support Engineer
1 week ago
bangalore, India Global Applications Solution Full timeJob Title: PDI Application Support Engineer Location: India (Remote) Shift: 2:00 PM – 11:00 PM IST Start: Immediate Joiners Preferred About the Role We are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...
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Application and Network Support Engineer
1 week ago
Bangalore, India StanceBeam Full timeJob Title: NOC Engineer (Application Monitoring - Not Network infrastructure monitoring) Company: StanceBeam - Sports Tech Location: Embassy Tech Square, ORR, Bangalore Experience: 2+ Years Work mode: Work from the office. About Us: StanceBeam is a dynamic startup at the forefront of revolutionising sports tech through cutting-edge Sports analytics. Join our...
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Application Developer
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bangalore, India 8th Element Full timeThe ideal candidate has strong hands-on expertise in C# and legacy .NET frameworks (WinForms/WPF and ASP.NET Web Forms/MVC), with solid experience in Oracle SQL and PL/SQL (complex queries, packages, triggers, performance tuning) and working knowledge of SQL Server for reporting and analytics. They are comfortable working in on-premises, Windows-based...
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PDI Application Support Engineer
1 week ago
bangalore, India Global Applications Solution Full timeJob Title: PDI Application Support EngineerLocation: India (Remote)Shift: 2:00 PM – 11:00 PM ISTStart: Immediate Joiners PreferredAbout the RoleWe are looking for an experienced PDI Application Support Engineer to provide end-to-end support for PDI solutions used by a major retail and petroleum client. The role involves supporting store operations,...
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Application Support Engineer
1 week ago
bangalore, India Publicis Sapient Full timeApplication Support (AEM)-Good experience of AEM experience including AEM 6.xStrong hands on experience of Components, Templates. Significant hands-on design experience with AEM and very strong concepts of OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe DispatcherHas worked on and implemented at least one of the popular Search engines with AEM like...
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Application Support Engineer
1 week ago
Bangalore, India Publicis Sapient Full timeApplication Support (AEM)- Good experience of AEM experience including AEM 6.x Strong hands on experience of Components, Templates. Significant hands-on design experience with AEM and very strong concepts of OSGi, Apache Sling, Apache Sightly, Apache Oak and Adobe Dispatcher Has worked on and implemented at least one of the popular Search engines with AEM...
