Application and Network Support Engineer

4 days ago

Bangalore, India StanceBeam Full time

Job Title: NOC Engineer (Application Monitoring - Not Network infrastructure monitoring) Company: StanceBeam - Sports Tech Location: Embassy Tech Square, ORR, Bangalore Experience: 2+ Years Work mode: Work from the office. About Us: StanceBeam is a dynamic startup at the forefront of revolutionising sports tech through cutting-edge Sports analytics. Join our Bangalore-based team as a Cloud and Linux DevOps Engineer If you're passionate about sports, thrive in start-up environments, and enjoy working on exciting Sports and Fitness projects, this is your role As a proactive team player, you'll love experimenting, taking responsibility, and leading from the front. In this position, you'll collaborate closely with the CTO and the Delivery Manager. This opportunity is ideal for individuals with an analytical mindset who enjoy working in a start-up environment. Job Description: Responsible for monitoring network systems, responding to deployed application incidents, performing troubleshooting and diagnostics of applications to ensure optimal performance and uptime. Key Responsibilities: Monitor network devices (Linux Servers, Database, On-prem devices), and deployed applications using monitoring tools Respond to on-prem network and application alerts and tickets on time Perform troubleshooting and diagnostics of application alerts from the initial to the advanced level Document deployed applications, incidents, and actions taken in the ticketing system Escalate unresolved issues to senior engineers or team leads Monitor and maintain network Application infrastructure and services Conduct root cause analysis for incidents Follow standard operating procedures and runbooks Create and update technical documentation and runbooks Collaborate with engineering teams on problem resolution Maintain awareness of ongoing incidents and network status Participate in 24/7 shift rotation and on-call support Required Qualifications Education Associate or Bachelor's degree in Computer Science, IT, or related field Technical Skills : Knowledge of TCP/IP, Proficiency in application monitoring and ticketing systems Proficiency with Linux operating systems Basic scripting knowledge (Python, Bash) preferred Soft Skills: Strong communication and documentation skills Ability to work in rotating shifts, including nights and weekends Strong analytical and problem-solving abilities Excellent written and verbal communication Ability to work under pressure during incidents Team collaboration and coordination Attention to detail and documentation Work Enviornment: 24/7/365 operations requiring shift work On-call rotation for after-hours support Hybrid or on-site presence may be required Fast-paced, incident-driven environment

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