Customer Experience Specialist

2 days ago

bangalore, India beBeeHospitality Full time

Guest Relations Team Member Role Summary:We are seeking a highly skilled and experienced Guest Relations Team Member to join our hospitality team.The successful candidate will be responsible for ensuring an exceptional guest experience by providing excellent customer service, managing front desk operations efficiently, and handling communication effectively.The ideal candidate will possess a minimum of 6 months of industrial training or relevant experience in hospitality, along with a pleasant personality, excellent verbal and written communication skills, and flexibility to travel across properties.Job Responsibilities:Guest Services:• Greet and welcome guests with a warm and friendly demeanor.• Provide excellent customer service throughout their stay.Front Desk Operations:• Manage check-ins and check-outs efficiently.• Ensure accurate completion of all necessary documentation.Communication:• Handle phone calls, messages, and inquiries effectively.• Redirect them to relevant departments when necessary.Administrative Support:• Maintain and organize files, records, and documents.• Update them as needed.• Create and manage spreadsheets for reporting and operational needs.Property Management Support:• Conduct inventory checks and maintain records.• Assist in the procurement of monthly supplies.• Step in as the property in-charge during the absence of the property manager.Food and Beverage Assistance:• Support the service of food and beverages to ensure guest satisfaction.Bookkeeping Assistance:• Issue invoices and assist in basic bookkeeping tasks.Travel Requirements:• Be willing to travel to other properties in South and West India when required.Requirements:Qualifications:• A minimum of 6 months of industrial training or relevant experience in hospitality.Knowledge/Skills:• A pleasant personality and excellent verbal and written communication skills.• Final-year student or graduate from a Hotel Management program is preferred.Personal Qualities:• Flexibility and enthusiasm for traveling across our properties.What We Offer:Compensation Package:• A competitive salary.• Performance-linked incentives of up to 35% of the gross salary.Additional Perks:• Complimentary accommodation and meals provided by us.• The opportunity to work at multiple locations with a focus on North regions.If you are passionate about hospitality and have a positive attitude, we encourage you to apply for this exciting role. Be part of our team and help us provide unique experiences for our guests.

  • Customer Experience Specialist

    5 days ago

    bangalore, India beBeeExperience Full time

    Job DescriptionWe're seeking a skilled Customer Experience Specialist to join our team. As the voice and heart of our company, you'll guide customers through their journey, ensuring every interaction reflects our commitment to excellence.Your primary responsibility will be to connect with customers via various channels, understand their needs, and provide...

  • Customer Experience Specialist

    1 week ago

    bangalore, India Posha Full time

    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users 🥘See it in action: **https://bit.ly/howposhaworks**Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs 💙...

  • Customer Experience Specialist

    3 weeks ago

    Bangalore, India Posha Full time

    Posha builds cooking robots that live inside your kitchen and cook food for you completely autonomously. Posha robots use Artificial Intelligence enabled Computer Vision to consistently and reliably cook the best food for our users See it in action: Posha is a fast-growing Series-A funded startup backed by Tier-1 VCs including Accel Partners, Waterbridge...

  • Technical Support Specialist

    2 weeks ago

    Bangalore, India Red Oak Technologies Full time

    Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources. As a Technical...

  • Customer Experience

    6 days ago

    bangalore, India Niveshaay Full time

    We’re Hiring: Customer Experience & Operations Specialist Location - Surat | Full-Time | On-site Niveshaay Investment Advisors (SEBI Registered RA) is looking for a dynamic professional to manage client experience, operations, and Salesforce automation for our Equity Basket Division. Key Responsibilities • Handle client queries via calls, email &...

  • Digital Customer Experience Specialist

    2 weeks ago

    bangalore, India beBeeImplementation Full time

    Sprinklr Implementation ExpertiseAt a leading organization, we are seeking an experienced Sprinklr Implementation Architect/Specialist to oversee the platforms operational management and continuous enhancements.Main Responsibilities:Review current Sprinklr implementation, identify gaps, and establish best practices for stabilization and optimization.Serve as...

  • Technical Support Specialist

    2 weeks ago

    Bangalore, India Kinco Automation Full time

    Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions, making Chinese products...

  • Digital Experience Specialist

    2 weeks ago

    bangalore, India beBeeExperience Full time

    Unlock customer potential with innovative data solutions.We're looking for a Digital Experience Specialist to help forward-thinking brands unlock the full power of their digital ecosystems. You will be responsible for managing and optimizing Adobe stack to deliver personalized journeys and actionable insights.Collaborate with marketing, analytics, and...

  • Customer Experience Specialist

    1 week ago

    bangalore, India beBeeExperience Full time

    AJO Developer Job OverviewThis role focuses on creating personalized experiences for customers through strategic journey design.Design and implement customer journeys using Adobe Journey Optimizer.Integrate AJO with Adobe Experience Platform (AEP) and other marketing technologies to create seamless experiences.Develop and manage real-time and scheduled...

  • Customer Experience Specialist

    2 weeks ago

    bangalore, India 30 Sundays Full time

    Company Description: 30 Sundays is a travel company dedicated to creating personalized and unforgettable vacation experiences exclusively for couples. Founded by industry veterans with backgrounds at Apple, BCG, and leading travel businesses like Oyo and Travel Triangle, focused on curating unique and high-quality couple-focused trips, 30 Sundays stands out...