Business Strategist

2 days ago

shimoga, India beBeeStrategist Full time

Job Overview:The role of a Senior Director, Commercial Excellence is to lead and drive the development and execution of pricing strategies across various service lines. This position requires strong analytical and communication skills to collaborate with cross-functional teams and ensure alignment with business goals.Pricing Strategies & GovernanceDevelop and implement pricing models aligned with business objectives (profitability, competitiveness, client acquisition).Maintain a pricing framework for various service lines (voice, chat, back-office, tech support, etc.).Standardize pricing governance across geographies, verticals, and deal types to ensure consistency and control.Deal Pricing & Bid SupportLead the pricing process for new RFPs, renewals, and change requests in partnership with Sales, Finance, and Delivery.Model financial outcomes (P&L, IRR, payback period) to assess commercial viability.Recommend optimal commercial structures (FTE, connect minutes, transaction-based, outcome-based, or hybrid models).Cost Modeling & BenchmarkingDevelop and maintain cost models (labor, tech, infrastructure, overhead) across regions and service lines.Benchmark pricing and costs against market data to ensure competitiveness.Monitor variance between estimated and actual delivery costs.Profitability ManagementAnalyze deal-level and portfolio-level profitability and identify margin improvement levers.Collaborate with delivery and finance teams to drive margin expansion initiatives.Track price realization versus contracted rates.Commercial Analytics & InsightsBuild pricing dashboards and tools to monitor trends, elasticity, and competitive dynamics.Provide insights on pricing performance and client behavior (discounts, renewals, renegotiations).Enable data-driven decision making for leadership.Cross-Functional CollaborationPartner with Sales, FP&A, and Operations to align pricing with delivery capabilities and financial targets.Support Finance during budgeting and forecasting with pricing and revenue insights.Train sales teams on pricing rationale and negotiation guardrails.Continuous Improvement & AutomationImplement automation tools (e.g., CPQ, pricing databases, margin simulators).Simplify and streamline pricing processes for faster response times.Continuously refine methodologies based on deal performance and feedback.

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