Operational Manager

4 days ago


agra, India beBeeOperations Full time

Executive Director RoleThis is a senior leadership position that involves managing day-to-day operations and ensuring the smooth running of businesses across the board.You are responsible for overseeing operational activities, leading teams, and managing staff performance. You will be in charge of implementing systems and processes to improve efficiency and productivity.Manage and oversee all aspects of business operations including rentals, claims, repairs, and workshop activitiesEnsure timely customer service and booking fulfillmentOversee claims handling and insurer communicationMonitor and review workshop jobs, parts, and repair qualityLead and manage internal teams in India & AustraliaMonitor key performance indicators (KPIs), task completion, and staff disciplineResolve staffing issues, performance gaps, and operational bottlenecksReview daily performance numbers, pending claims, bookings, and expensesApprove invoices, workshop bills, and supplier paymentsPrepare and submit regular reports directly to managementDevelop and implement Standard Operating Procedures (SOPs) across rentals, claims, and workshopImprove efficiencies and reduce operational costsIntroduce new systems, tools, and workflow automationAttend strategic meetings and brief management on team progressAct as the liaison between management and teamsTake ownership of sensitive and confidential mattersThis role requires a high degree of autonomy, strong leadership skills, and the ability to work independently with minimal supervision.


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