Production Support Engineer
14 hours ago
About PowerEdge (Signzy):PowerEdge is Signzy’s B2B fintech platform used by banks to run credit card journeys (onboarding → post-onboarding) via SDKs and APIs. With multiple bank go-lives, keeping production stable and issues closed fast is critical.Role Overview:Hands-on L2 production support to keep live SDK/API journeys healthy across bank environments - monitor, debug, fix what’s in scope, and escalate cleanly to engineering anddelivery.Key Responsibilities● Monitor production APIs, SDK/event flows and bank integrations for stability/latency/error-rate (APM/Grafana).● Check/analyse logs; act on issues coming from Freshdesk, JIRA and internal channels.● Validate/debug data via Metabase/SQL.● Do 1st-level debugging and close L2 issues within SLA; escalate with clear RCA/context.● Support releases/config changes and run post-deployment checks across bank environments.● Maintain runbooks/known issues; write small Bash/Python/SQL scripts to speed up repetitive support tasks.● Work with DevOps/eng to improve alerts/dashboards and keep alert hygiene.Requirements● 1-3 years in product-based orgs in production support / PSE / tech ops / L2.● Engg/CSE/BCA/BSc IT or equivalent experience.● Hands-on with monitoring/logging/ticketing (Grafana, Freshdesk, JIRA or similar).● Strong SQL for data checks and issue validation; able to read/debug REST APIs.● Clear verbal/written communication for internal and bank-facing updates.● Plus: fintech/banking/API integration exposure; basic scripting; cloud/microservices
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Product Support
5 days ago
bangalore, India ITILITE Full timeCompany Overview:ITILITE is a leading global brand in the Business Travel, Expense & Cards Management space.Our mission is to help companies simplify their travel and expense processes, making it an enjoyable experience for employees. We operate on a B2B SaaS model, with a strong presence in India and the USA, serving over 500 customers.We are a Series C...
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Product Support
3 days ago
Bangalore, India ITILITE Full timeCompany Overview: is a leading global brand in the Business Travel, Expense & Cards Management space. Our mission is to help companies simplify their travel and expense processes, making it an enjoyable experience for employees. We operate on a B2B SaaS model, with a strong presence in India and the USA, serving over 500 customers. We are a Series C funded...
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Product Support
1 day ago
bangalore, India ITILITE Full timeCompany Overview: ITILITE is a leading global brand in the Business Travel, Expense & Cards Management space. Our mission is to help companies simplify their travel and expense processes, making it an enjoyable experience for employees. We operate on a B2B SaaS model, with a strong presence in India and the USA, serving over 500 customers. We are a Series C...
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Product Support Engineer
2 days ago
bangalore, India Zeno Full timeThe role is within the Vehicle Integration Team for supporting & managing existing current projects. As a Current Project Support Engineer aka Existing Product Support Engineer (EPS), you will be responsible for managing and resolving field issues across Zeno’s deployed vehicles.Location: Bengaluru, India – WFO – 5 days a weekStart Date: ImmediateAbout...
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Product Support Engineer
1 day ago
Bangalore, India Zeno Full timeThe role is within the Vehicle Integration Team for supporting & managing existing current projects. As a Current Project Support Engineer aka Existing Product Support Engineer (EPS), you will be responsible for managing and resolving field issues across Zeno’s deployed vehicles. Location: Bengaluru, India – WFO – 5 days a week Start Date: Immediate...
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Product Support Engineer
2 weeks ago
Bangalore, IND, India Zscaler Softech Full time ₹ 8,00,000 - ₹ 12,00,000 per yearProduct Support Engineer II About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud,...
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Product Support
15 hours ago
bangalore, India ITILITE Full timeCompany Overview: ITILITE is a leading global brand in the Business Travel, Expense & Cards Management space. Our mission is to help companies simplify their travel and expense processes, making it an enjoyable experience for employees. We operate on a B2B SaaS model, with a strong presence in India and the USA, serving over 500 customers. We are a Series C...
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Research And Development Engineer
2 weeks ago
bangalore, India Tek Support Full timeR&D Engineer (Female) Industry: (Medical Device / Pharma Equipment) Location: Remote Experience Level: 10–20 years About the Role: We are seeking a Research and Development Engineer who can Train People with a solid background in medical device or Pharma ,who can design, development, and process improvement . The role focuses on supporting new product...
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Lead Product Support Engineer
5 days ago
bangalore, India Razorpay Full timeRazorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for...
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Lead Product Support Engineer
2 weeks ago
Bangalore, India Razorpay Full timeTitle: Lead Product Support Engineer The Role: The role of the Product Support Engineer is a technical role that ensures the stability, integrity, and efficient operation of the platform / system and services. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a...
