Customer Service Representative

3 days ago


bangalore, India Ubique Systems Full time

Role: Customer Delight Executive Experience: Fresher -3 Years Location: Bangalore (JP Nager) Work Mode: Work From Office Job Description – Customer Delight Executive Location: Bangalore Industry: Electronics Retail (Mandatory) About the Role We are looking for an enthusiastic and customer-focused Customer Delight Executive to join our dynamic electronics retail team. The ideal candidate will have prior experience in electronics retail and a passion for delivering exceptional customer experiences. Key Responsibilities Greet customers warmly and ensure an engaging and delightful in-store experience. Understand customer needs and recommend suitable electronics products. Provide product demonstrations and assist customers in comparing options. Manage customer queries, concerns, and escalations with professionalism. Coordinate with internal teams for billing, stock checks, and product availability. Maintain store hygiene, product displays, and merchandising standards. Ensure high customer satisfaction and contribute to repeat business. Meet daily/weekly sales and service targets. Requirements Mandatory: Experience in Electronics Retail (mobile, appliances, gadgets, consumer electronics, etc.). Strong communication and interpersonal skills. Customer-centric approach with problem-solving ability. Positive attitude, enthusiasm, and willingness to learn. Ability to work in a fast-paced retail environment. Basic computer knowledge (billing, CRM, POS, etc.). Benefits & Perks Fortnightly Top Performer Gifts Petrol Allowance Attractive Incentives Vendor Support Available for Vehicle Purchase (if required) Career growth opportunities within a rapidly growing retail network. Supportive team environment.



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