Order Specialist

2 days ago


gurgaon, India HCLTech Full time

Job Descriptions & Skill Set

Skill Sets
Basic knowledge of Logistics and supply chain
Communication skills
Basic excel
Basic aptitude to read account statements
Good reasoning skills
Good decision making skills

Job Description

Approval on Shipping Docs
Monitoring and managing the ticket queue
Respond to and follow up with orders in a timely manner
Meet the agreed SLA/KPI
Orders placed in the queue, need to be submitted through the supplier ordering portal
EOR & IOR
Commercial Invoice Creation
Shipment Booking
Create shipping docs
Create AWB and PL
Provide the shipping docs and tracking information to the requester by coordinating with multiple teams
Monitor the ticket till final delivery

Required Skillset:

“We are looking for candidates having 1-2 years of experience in creating international shipping documents and working with the transportation carrier etc. Trade compliance knowledge is not a requirement for these roles.

Help process the Move Order Requests (MORs), which are placed from various warehouses across several locations - both Google and non-Google sites

· Create shipping documents (CI, AWB) and ensure that all commercial documents in connection with the MORs are in place and compliant with shipping practices.
· Creation of Manual Trade documents as needed
· Manage the process of receiving MORs and Supply Chain Portal (SR+) requests
· Track and trace shipment delivery to the end user.
· Produce performance metrics to demonstrate performance to agreed SLA’s and KPI’s.
· Shipping documentation knowledge like custom clearance paperwork, Airway bill, etc.
· Industry which can be targeted - logistics business, third-party logistics, DHL, FedEx, etc.
· International + intra-region shipment of orders i.e. all hardware like laptops, desktops, peripheral, etc. Can be a bulk shipment to offices or directly shipping it to the users physical address.

Interested candidates can send your profile to s.vino@hcltech.com with below given details; (Mandatory).

Mobile No:
Current Location:
Current CTC:
Expected CTC:
Total years of relevant experience as per JD:
Notice Period:

Regards,
Vinoth



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