Tata Consultancy Services | Information Technology Service Desk | chennai
7 days ago
Dear Candidate
Greetings from TCS
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.
Role: Service Desk
Location: Chennai
Experience Range: 4-7 years
Educational Qualification : 15 Years of Full Time Education
Job Description:
Must-Have
- Communication skills
- Ready to work in Shifts.
Good-to-Have
- 3+ years relevant experience
Role descriptions
- The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives.
- Provide technical assistance and support for clients and partners via call, chat and web
- Co-ordinate incident resolution to ensure all problems are handled appropriately and in a timely manner
- Demonstrate technical understanding of the products and services in our support catalog
- Develop and maintain positive relationships with clients always focusing on their satisfaction
- Take ownership and accountability of an incident from start through to a successful resolution, following up where needed and communicating to the client
- Escalate issues and involve a ESS or Team Leaders whenever required in order to solve problems as quick as possible
- Maintains and consistently demonstrates the core values of client centricity along with the knowledge of the Banks processes and practices to ensure driving the best User Experience.
- Resolve issues to the best of your ability in a timely manner and know when to escalate especially during high call volume periods.
- Ready to work in Shifts.
-
chennai, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Location: Chennai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education Job...
-
Service Desk Support Specialist
2 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeGreetings from Tata Consultancy ServicesEstimated Salary: ₹6,00,000 - ₹8,00,000 per annum.About the RoleThis is an exciting opportunity to join our team as a Service Desk Support Specialist in Chennai. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.Job DescriptionWe are seeking a...
-
Information technology service desk
6 days ago
Chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...
-
Service Desk Specialist
1 week ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeWelcome to this exciting opportunity at Tata Consultancy Services!Job Summary:We are seeking a highly motivated and customer-focused Service Desk Specialist to join our team in Chennai. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring seamless...
-
Information Technology Service Desk
6 days ago
Chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...
-
Information Technology Service Desk
6 days ago
Chennai, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Location: Chennai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education Job...
-
Information Technology Service Desk
6 days ago
Chennai, India Tata Consultancy Services Full timeDear Candidate Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. Role: Service Desk Location: Chennai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time...
-
Information Technology Service Desk
1 week ago
Chennai, India Tata Consultancy Services Full timeDear CandidateGreetings from TCS !!!TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.Role: Service DeskLocation: ChennaiExperience Range: 4-7 yearsEducational Qualification : 15 Years of Full Time EducationJob...
-
chennai, India Tata Consultancy Services Full timeGreetings from TCS! Walkin Details: Job Title: Java Microservices & Springboot Interview Location: TATA Consultancy Services Shollinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119 Interview Date: 23rd Nov 2024 Interview Time: 9am-1pm Experience Range: 4-10 yrs Job description: TCS has always been in the spotlight for being...
-
Service Desk Manager
3 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeAbout the RoleTata Consultancy Services is seeking an experienced Service Desk Manager to join our team.Key ResponsibilitiesManage the Service Desk team according to TCS policies and guidelines.Experience of working with customers in a Global Delivery Model.Proactive, performance-driven, customer service-oriented individual with expertise in IT Service...
-
chennai, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!! TCS Hiring for Service desk L1 Job Location: Chennai Experience Range: 3-5 Years Job Description : Requires good verbal and written communication skills as well as strong customer service and interpersonal skills Need for international client (UK) Willingness to work in any shifts including night shifts Accountable to answer...
-
chennai, India Tata Consultancy Services Full timeGreetings from TCS!!!!!!!TCS Hiring for Service desk L1Job Location: ChennaiExperience Range: 3-5 YearsJob Description :Requires good verbal and written communication skills as well as strong customer service and interpersonal skillsNeed for international client (UK)Willingness to work in any shifts including night shiftsAccountable to answer customer...
-
chennai, India Tata Consultancy Services Full timeGreetings from TCS!Walkin Details:Job Title: Java Microservices & SpringbootInterview Location: TATA Consultancy Services Shollinganallur, Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119Interview Date: 23rd Nov 2024Interview Time: 9am-1pmExperience Range: 4-10 yrsJob description:TCS has always been in the spotlight for being adept in the...
-
chennai, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!! We are hiring .Net Developer ! Position: .Net Developer Job Location: Chennai Experience : 4-6 years Must Have: Strong knowledge on ASP.NET, .NET Core, MS SQL server, MVC, Entity framework, Cloud services (MS Azure/AWS) Familiarity with the client side framework jQuery | Angular 4.* | React Experience in...
-
chennai, India Tata Consultancy Services Full timeSN Required Information Details Role-Service Desk – Agent (Voice) Required Technical Skill Set-Desktop & Network troubleshooting Desired Experience Range-2 – 5years Location -Chennai Desired Competencies (Technical/Behavioural Competency) Must-Have Requires good verbal and written communication skills as well as strong customer service and...
-
chennai, India Tata Consultancy Services Full timeRole - Service Desk Analyst Required Technical Skill Set - Desktop & Technical troubleshooting Exp Range-1 to 10 Years Location- Chennai, Pune, Noida, Kolkata, Hyderabad, Delhi Desired Competencies (Technical/Behavioural Competency) Must-Have Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal...
-
chennai, India Tata Consultancy Services Full timeRole - Service Desk AnalystRequired Technical Skill Set - Desktop & Technical troubleshootingExp Range-1 to 10 YearsLocation- Chennai, Pune, Noida, Kolkata, Hyderabad, DelhiDesired Competencies (Technical/Behavioural Competency)Must-HaveRequires exceptional verbal and written communication skills as well as strong customer service and interpersonal...
-
chennai, India Tata Consultancy Services Full timeRole - Service Desk Analyst Required Technical Skill Set - Desktop & Technical troubleshooting Exp Range-1 to 10 Years Location- Chennai, Pune, Noida, Kolkata, Hyderabad, Delhi Desired Competencies (Technical/Behavioural Competency) Must-Have Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal...
-
chennai, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring forITSM Consultant !!Experience: 7-9yearsLocation: Chennai, KochiRequired Technical Skillset:Incident/Change/Problem MgmtDate of Interview:06-Nov-2024(Wednesday)Mode of Interview:Online (Virtual)Must Have skills:Responsible for planning and coordinating all the activities required to perform, monitor,...
-
chennai, India Tata Consultancy Services Full timeGreetings from Tata Consultancy Services!!We are hiring .Net Developer !Position: .Net DeveloperJob Location: ChennaiExperience : 4-6 yearsMust Have:Strong knowledge on ASP.NET, .NET Core, MS SQL server, MVC, Entity framework, Cloud services (MS Azure/AWS)Familiarity with the client side framework jQuery | Angular 4.* | ReactExperience in ASP.net with C#...
