CMA CGM Global Business Services
3 weeks ago
Provide exceptional, personalized support to customers & ensuring they receive superior service tailored to their specific needs and expectations.
Responsibilities - Case Management:
- Handling Customer Queries: Address all customer inquiries (via multiple channels) promptly and within the agreed resolution time, collaborating with internal teams to resolve issues while keeping the customer informed throughout the process.
- Prioritization of Requests: Evaluate and prioritize customer requests based on urgency, ensuring timely resolution in line with service standards.
- Case Assessment & Direction: Analyze customer issues, consult with experts, or redirect to the appropriate team to ensure quick and high-quality resolutions.
- Escalations: Escalate recurring customer challenges or pain points related to the service to the Regional Customer Care Manager and relevant teams.
-
CMA CGM Global Business Services
3 weeks ago
thane, India CMA CGM Global Business Services (India) Full timeProvide exceptional, personalized support to customers & ensuring they receive superior service tailored to their specific needs and expectations.Responsibilities - Case Management:Handling Customer Queries: Address all customer inquiries (via multiple channels) promptly and within the agreed resolution time, collaborating with internal teams to resolve...
-
Customer Service Officer
3 weeks ago
Thane, India CMA CGM Global Business Services (India) Full timeProvide exceptional, personalized support to customers & ensuring they receive superior service tailored to their specific needs and expectations. Responsibilities - Case Management: Handling Customer Queries: Address all customer inquiries (via multiple channels) promptly and within the agreed resolution time, collaborating with internal teams to resolve...
-
Customer Service Officer
3 weeks ago
Thane, India CMA CGM Global Business Services (India) Full timeProvide exceptional, personalized support to customers & ensuring they receive superior service tailored to their specific needs and expectations. Responsibilities - Case Management: Handling Customer Queries: Address all customer inquiries (via multiple channels) promptly and within the agreed resolution time, collaborating with internal teams to resolve...
-
Customer Service Officer
3 weeks ago
Thane, India CMA CGM Global Business Services (India) Full timeProvide exceptional, personalized support to customers & ensuring they receive superior service tailored to their specific needs and expectations. Responsibilities - Case Management: Handling Customer Queries: Address all customer inquiries (via multiple channels) promptly and within the agreed resolution time, collaborating with internal teams to...
-
HTC Global Services | SAP-Commission
5 days ago
Thane, India HTC Global Services Full timeSAP-CommissionExperience: 3+ yearsLocation: ChennaiJD:3+ years of experience in SAP Commission.Expert knowledge in writing packages/procedure using Oracle PL/SQL.Basic to intermediate knowledge in Report system design (Webi/Crystal Reports/Power BI/Embedded Analytics).Collaborate with cross-functional teams to implement changes and enhancements to...
-
Service Implementation
6 months ago
Thane, India Tescom Business Solution Full timeJob Description for Service Implementation - Clear and effective written and verbal communications skills preferred - Basic telecommunications technical knowledge - Able to gain the trust and respect of a team - Maintenance of all documentation and procedures relating to all aspects of all Services provided to the Customer in accordance with this Service...
-
Customer Service Executive
6 months ago
Thane, India Tescom Business Solution Full timeGraduation is mandatory in any stream. - Clear and effective written and verbal communications skills preferred. - Able to gain the trust and respect of a team - Maintenance of all documentation and procedures relating to all aspects of all Services provided to the Customer in accordance with this Service Order Schedules - Collaborate and work closely with...
-
Customer Service Representative
6 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
-
Customer Service Representative
6 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
-
Customer Service Representative
6 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
-
Customer Service Representative
6 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
-
Customer Service Representative
6 months ago
Thane, India TCM Services Pvt Ltd Full time**Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out...
-
Customer Service Representative
6 months ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally in the trucking and logistics sector. TCM Services currently owns three companies in the United States of America and...
-
Customer Service Representative
7 months ago
Thane, India Global TechHunt Services Full timeABOUT THE ROLE **REQUIREMENTS**: ELIGIBILITY: CENTRE ADDRESS : Wagle Industrial Estate, Thane West, Thane, Maharashtra 400604 Follow us for more hiring updates **No Charges** Simran: 95-603-099-59 Pay: Up to ₹25,000.00 per month Schedule: - Day shift - Rotational shift Work Location: In person **Speak with the employer** +91 9560309959
-
Customer Service Representative
6 months ago
Thane, India Walkin Global Services Full time**UAE Telecom Voice process** **Responsibilities and Duties**: - Manage inbound and outbound calls in a timely manner - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations - Fresher’s are also welcome - Only Females Preferred **Specific skills**: - Excellent communication skills in English...
-
Customer Service Representative
6 months ago
Thane, India Walkin Global Services Full time**UAE Telecom Voice process** **Responsibilities and Duties**: - Manage inbound and outbound calls in a timely manner - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations - Fresher’s are also welcome - Only Females Preferred **Specific skills**: - Excellent communication skills in English...
-
thane, India Global Hospital and Reseach Institute Pune Full timeCompany DescriptionGlobal Hospital and Research Institute Pune is 100 beded multi-speciality tertiary care hospital in Pune. Role DescriptionThis is a full-time on-site role for a Quality Manager hospital at Global Hospital and Research Institute Pune. The Quality Manager will be responsible for overseeing and ensuring the quality and safety of healthcare...
-
Pledge of Excellence in Terms of Services:
6 months ago
Thane, India Upstream Business Consultants Full timeUPSTREAM, has wide range of services in its basket. We have entered into many tie-ups with leading companies. We currently have wide choice of advisory services in terms of loans, corporate funding, HR services, and also outsourcing operations. Our focus is on meeting the primary needs of the customer/corporate in the BFSI, NBFC & Fintech space by offering a...
-
Insurance Surveyor
6 months ago
Thane, India Talent Corner HR Services Private Limited Full timeQualification: CA/CWA/ CMA/BE/B Tech/M Tech / equivalent with a valid Insurance Survey License form IRDA Expertise / Skillset / experience required: A valid survey License issued by IRDA in departments like Fire/ Miscellaneous/Engineering/Marine Cargo/LOP etc. Job Profile: Insurance Survey / Loss adjusting for property / Liability...
-
Customer Service Officer
6 months ago
Thane, India Rubiza Business World Full timeQualifications : Min HSC pass Experience : Min 6 months in bpo Freshers welcomed Linguistic welcomed Day rotational shift with rotational week off Salary upto 20k + fantastic incentives Call for the more info +91 8286883306 **Job Types**: Full-time, Fresher Pay: ₹9,783.65 - ₹29,218.68 per month **Benefits**: - Health insurance - Provident...