VP - Global HR - Performance & Reward

About Us:

MUFG Bank, Ltd. is Japans premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Banks parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges.

For more information, visit

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific

About the Role:

Position Title:Global HR MGS Head of Performance and Reward (P&R)

Corporate Title: Vice President

Location: MGS - Bengaluru

Job Profile:

Project Canyon is HRs global target operating model transformation. It sets a new globally aligned direction for HR, guided by industry-leading practices, to achieve greater alignment and more efficient delivery of HR services to add deeper value to the business.

TheGlobal HR MGS Head of Performance and Reward (covering Compensation and Benefits)will lead the development and implementation of the GHR MGS P&R target operating model as part of GHRs transformation. Key responsibilities include: (1) Serving as a P&R offshoring Subject Matter Expert and advisor to the P&R COE, Project Canyon Steering Committee and Offshoring & Outsourcing (O&O) Leads to help determine which services and underlying processes should be offshored to MGS; (2) Developing and implementing the P&R operating model, processes, and procedures required to successfully receive, operationalize, and sustain the GHR P&R services and processes transitioned to MGS; (3) Provide on-the-ground leadership and oversight for GHR P&R MGS team members, helping them to integrate and work productively within the GHR P&R COE team while establishing healthy local team dynamics.

Position Details:
This position will report directly to the Global Head of Performance and Reward, and theGlobal HR MGS Operations Managerand will be responsible for planning, standing up, operationalizing, and fine-tuning the GHR P&R MGS service delivery model and supporting team. This role will interact with senior leaders and team members from across Global P&R COE and the company to drive the GHR P&R target operating model outcomes and deliver results.

This is a 40-hour per week position with Monday through Friday work hours. The position works globally, and scheduling flexibility is required to allow for regular meetings and connectivity with colleagues in the Americas, APAC, and EMEA time zones.

Role and Responsibilities:

• Serve as an offshoring Subject Matter Expert and advisor to the Global Head of Performance and Reward, and theProject Canyon Steering Committeeand O&O Leads to help determine which services and underlying processes should be offshored to MGS. Leverage offshoring experience and expertise to infuse leading practices and lessons learned to support successful identification and transition of services.
• Develop and implement the MGS P&R operating model, processes, and procedures required to successfully receive, operationalize, and sustain the GHR P&R services and processes transitioned to MGS. Socialize corresponding deliverables for feedback and approvals with key Project Canyon, GHR, MGS, and Global Efficiency Office (GEO) stakeholders.
• Maintain ongoing communications and coordination with Global Head of Performance and Reward, GHR P&R COE, successfully receive, operationalize (e.g., service level agreements (SLAs), metrics, procedures, etc.), and monitor GHR P&R services and underlying processes migrating to MGS.
• Partner with Global Head of Performance and Reward, and the broader P&R COE, to deliver global P&R agenda. Focusing on the P&R globalisation agenda and developing best in class global processes
• Provide oversight and guidance for all offshored P&R Tier 1 and 2 operational services and select Tier 3 advisory services.
• Provide on-the-ground leadership and oversight for GHR MGS P&R team members, helping them to integrate and work productively within their GHR P&R COE and onshore managers.
• Support recruiting and interviewing to help expand the GHR MGS P&R team.
• Engage and inspire GHR P&R MGS team members to own and execute their responsibilities; provide on the ground guidance, support, and coaching; create a sense of community and inclusion.
• Identify, resolve, and escalate risks and issues (as needed) to the Global Head of Performance and Reward, and Global HR MGS Operations Manager.

Job Requirements:

• Bachelors degree required; advanced degree preferred.
• 12+ years demonstrated experience and a demonstrated track record for driving offshoring results, with expertise in building, operationalizing, and managing offshoring for a global P&R COE.
• Has deep knowledge and experience with P&R offshoring and can leverage leading practices, lessons learned, and expertise to enable smooth transitions, accelerate progress, and achieve results.
• Understands and has experience with the P&R COE, gained with the Banking sector, and is knowledgeable of P&R COE service delivery models, prevailing global P&R related regulations and market trends.
• Possess strong collaboration and influence skills; able to address stakeholders needs, while managing them to maintain progress and achieve results.
• Excellent written and verbal communication skills.Must be able to develop and present deliverables to executive level audiences.
• Able to address and resolve complex problems and effectively prioritize competing objectives. The ability to negotiate and manage conflict is critical.

Technical Skills:

• Analytical and strategic thinker and leader, with excellent problem-solving skills
• Intellectually curious, with the ability to identify and assess problems and define and execute innovative, yet pragmatic solutions
• Results driven, with a strong sense of accountability and a proactive, motivated approach
• Ability to work effectively in complex organizational structures and drive progress
• Strong decision-making skills and the ability to demonstrate sound judgement
• Ability to take a structured and logical approach to work
• Ability to manage large workloads and tight deadlines and perform well in a pressurized environment
• Excellent attention to detail and accuracy
• Possess flexibility to work well independently as well as with others
• Must be an expert user in Microsoft PowerPoint, Project, Outlook, and Excel

Equal Opportunity Employer:
The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable law.