Finance and Operations Process Improvement Specialist

14 hours ago

Gandhinagar, India beBeeDynamic Full time

Functional Specialist for Microsoft Dynamics 365 Finance and OperationsWe are seeking a skilled professional to support and enhance our mature Microsoft Dynamics 365 Finance and Operations environment. This role focuses on driving business process improvements and system enhancements across key business domains.About the RoleThis position requires strong functional consulting background in D365FO, with the ability to analyze and document requirements, translate them into system configurations and process flows, and collaborate with stakeholders to optimize end-to-end business processes.Key ResponsibilitiesPartner with finance leadership to design and implement process improvements in areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, and financial reporting.Ensure compliance with Generally Accepted Accounting Principles (GAAP) and regulatory requirements while leveraging D365FO capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with Business Intelligence platforms.Procurement and Supply ChainCollaborate with procurement teams to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 Procurement and Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Call Center and Customer ServiceWork with customer service/call center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Fulfillment and Warehouse OperationsPartner with warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management.Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of standard operating procedures, handheld/scanning devices, and real-time reporting.Cross-Domain ERP Functional SupportDocument business requirements and map them to D365FO functionality—acting as the bridge between business teams and technical resources.Manage functional configurations, testing, and user acceptance testing (UAT) for enhancements, integrations, and upgrades.Lead process workshops, training sessions, and end-user enablement.Drive continuous improvement initiatives to support business scalability and operational excellence.Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.

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