ITOM Agent Client Collector

24 hours ago

hyderabad, India Genpact Full time

ITOM Agent Client Collector (ACC) SME

Location: Bangalore/ Hyderabad, Chennai, Pune, Delhi NCR.

Experience: 3-7 years

Immediate Joiners Preferred.


Responsibilities:

• Update sets knowledge/management.

• dashboard creation/management.

• policy creation/management.

• check definition/instance creation/management.

• MID Server installation/management.

• Agent Client collector installation/management.

• event/alert management rule creation/management.

• Overall. ITOM troubleshooting capabilities.

• Good experience of scripting experience

• Should have great communication skills

• Open to Rotational shift with weekend on-call.


Qualifications we seek in you

Minimum qualifications / Skills

• Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.


Preferred qualifications / Skills

Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude.

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