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2 weeks ago

Hyderabad Telangana India, Telangana Genpact Full time

ITOM Agent Client Collector (ACC) SMELocation: Bangalore/ Hyderabad, Chennai, Pune, Delhi NCR.Experience: 3-7 yearsImmediate Joiners Preferred. Responsibilities:• Update sets knowledge/management.• dashboard creation/management.• policy creation/management.• check definition/instance creation/management.• MID Server installation/management.• Agent Client collector installation/management.• event/alert management rule creation/management.• Overall. ITOM troubleshooting capabilities.• Good experience of scripting experience• Should have great communication skills• Open to Rotational shift with weekend on-call.Qualifications we seek in youMinimum qualifications / Skills• Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.Preferred qualifications / SkillsVery good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem solving ability, interpersonal efficiency, and positive attitude.

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