Transportation Representative, Shipping
2 days ago
A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.Key job responsibilitiesDeliver positive experience to assigned shipper accounts and resolve all queries• Develop individual client servicing strategy at a shipper-level• Understanding and reinforcing the internal system and operational capabilities and align shipper expectations• Resolve shipper queries by liaising with internal stakeholders across program, operations• Action proactive and reactive measures on key service parameters like operations, claims and escalations• Follow the standard operating processes to scale the working of the functionA day in the lifeA day in the life1. Enabling data transparency through unblocking MIS queries2. Ensure all API status-es are being pushed3. Arrange pickup and deliveries for escalated shipments through effective LMR mechanism4. Train shipper on passing correct NDR feedback and claims5. Monitor shipper performance and drive insights6. Identify NVA tasks and find solutions to automate or reduce the tasks7. Be a custodian of shipper experience and cascade feedback internally8. Act as an effective bridge between shipper and internal sales/ AM and cross-functional stakeholders- - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- - 3+ years of data analysis and formula creation in Microsoft Excel experience- - Experience using data to drive root cause elimination and process improvement- - More than 3 year of experience in B2B Client servicing or customer service- - Experience in an analytical, results-oriented environment with external customer interaction.- - Proven ability to understand the business "by the numbers" and streamline escalations- - Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.- - Knowledge of English, Hindi is a must. Additional language knowledge will be an added advantage.- Bachelor's degree in operations, supply chain or logistics- Experience working with e-commerce or logistics.- Deep understanding of the B2C transportation landscape in India with prior interactions with shippersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Transportation Representative, Shipping
7 days ago
Gurugram, Haryana, IND, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per yearA transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.Key job responsibilitiesDeliver positive experience to assigned shipper accounts and resolve all...
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Gurugram, India Amazon Full timeA transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Deliver positive experience to assigned shipper accounts and resolve all...
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Gurugram, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and...
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Gurugram, Gurugram, India Amazon Full timeJob Description Description A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Deliver positive experience to assigned...
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Transportation Representative, Amazon Shipping
2 weeks ago
Gurugram, Haryana, India ASSPL - Haryana - C77 Full time**DESCRIPTION**: A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions. Key job responsibilities Deliver positive experience to assigned shipper...
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Transportation Specialist, Shipping
1 week ago
Gurugram, Haryana, IND, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing relationships with our key shipper accounts.We...
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Transportation Specialist, Amazon Shipping
3 weeks ago
Gurugram, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Amazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for...
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Transportation Specialist, Shipping
1 week ago
Gurugram, Haryana, IND, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAmazon has one of the largest & most trusted shipping networks in India (ATS). We want to extend the benefits of these shipping services to D2C brands and SMBs for their own business to help them serve their customers better & in turn grow their business. This role will be responsible for managing and growing relationships with our key shipper accounts.We...
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Gurugram, India ADCI - Haryana - D50 Full timeAmazon is looking for an experienced APAC Regional Logistics Specialist to own the transportation of IT assets across various programs in APAC Region. This is an exciting opportunity to make history by becoming a member of a team whose purpose is to solve complex challenges creating unprecedented customer experiences on a daily basis. This role will require...
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Shipping Operations Executive
5 days ago
Gurugram, Haryana, India Onnsynex Ventures Pvt Ltd Full time**Skills Required**: - **Should have a good understanding of international logistics operations, related documentation, supply chain management, and industry-specific jargon**: - **Experience with international logistics and customs clearance procedures.**: - **Well-versed with import-export documentation, Incoterms, and procedures**: - **Excellent...
