Senior Technical Support Specialist
1 week ago
Job TitleA Senior Technical Support Professional will be a leading member of the team that shapes and owns our commitment to excellent and highly available service delivery.The role involves delivering projects that improve the service delivery of our Application Support team. You will be a primary point of contact for escalated product issues from our account and customer success teams.Owning and orchestrating the triage, investigation and resolution of complex technical issues driving the pace of resolution and communicating well-thought out and reliable direction.Being an expert in the products and workflows you support and promote and share that knowledge to our partner teams.Using your technical expertise, participating in application monitoring using logs, data stores, internal tools and dashboards.Participating in incident response processes and having on-call responsibilities.RequirementsWe are looking for someone with:Experience in software companies with a customer facing product.A strong technical background with excellent troubleshooting, analytical and data skills.Familiarity with AWS services or similar.Excellent communication skills and the ability to build strong partnerships with engineering, QA, and customer facing teams.Demonstrated experience participating in change management and incident response processes.BenefitsThis role offers the opportunity to work in a fast-paced environment and contribute to the growth of our business. As a Senior Technical Support Professional, you will have the chance to:Work with a global team of passionate payment and tech industry professionals.Be part of our product development roadmap and contribute to innovative new products.Have access to training and development opportunities to enhance your skills.
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agra, India beBeeTechnical Full timeJob Title: Senior Technical Specialist for Payroll Data ManagementThe role involves technical development and support with a minimum of 8 years' experience in the payroll area.Responsibilities include developing and supporting data extracts, updating templates, and providing development and support for business intelligence and reporting tools.Expertise is...
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Technical Support Specialist
1 week ago
agra, India beBeeTechnical Full timeTechnical Support SpecialistAs a technical support specialist, you will be responsible for capturing high-quality recordings of your screen activity while completing assigned computer-based tasks. You will follow detailed documentation to complete each task accurately and ensure all recordings are complete and free from interruptions.Types of Tasks:You will...
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Senior OTM Technical Specialist
1 week ago
agra, India beBeeTechnical Full timeJob Title:Senior OTM Technical SpecialistJob DescriptionThis senior role involves leading Oracle Transportation Management (OTM) upgrade efforts to version 6.5.3, designing functional enhancements tailored to business needs, performing comprehensive testing, and optimizing SQL queries.Key Responsibilities include helping lead OTM upgrade efforts, designing...
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agra, India beBeeSupport Full timeTechnical Support and Implementation SpecialistThis is a remote or hybrid role based in the EMEA region. As a technical support and implementation specialist, you will provide ongoing technical support and implementation expertise for the Talkdesk platform across multiple EMEA-based projects.Provide Level 2 technical support for Talkdesk platform incidents...
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agra, India beBeeTechnical Full timeCareer Opportunity: Technical Support SpecialistMEDIT is a leading provider of 3D digital solutions. As a technical support specialist, you will play a crucial role in ensuring our customers receive the best possible experience.
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Oracle Technical Support Specialist
3 days ago
agra, India beBeeTechnical Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support and assistance to our clients.The ideal candidate will have proven experience in Oracle EBS R12 Tech Support, specifically across...
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Technical Support Professional
1 week ago
agra, India beBeeTechnical Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers.Key Responsibilities:Responding to customer incidents through preliminary assessments, debugging, and tracking until resolution.Supporting cloud...
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SAP Technical Specialists
1 week ago
agra, India beBeeSpecialist Full timeTechnical Delivery SpecialistWe are scaling our delivery capability and hiring multiple technical specialists for a large-scale SAP S/4HANA transformation program. These long-term freelance roles are ideal for experts who want to work on complex, high-impact SAP environments.Key Responsibilities:Translate business requirements into technical specifications...
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Senior Technical Specialist
7 days ago
agra, India beBeeSenior Full timeAbout the RoleWe are seeking a skilled professional to join our Application Support team as a Senior Technical Specialist.The ideal candidate will have strong technical expertise and excellent problem-solving skills, with the ability to lead complex investigations and drive resolutions.The role involves delivering high-quality service delivery projects,...
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Senior Technical Support Engineer
1 week ago
agra, India beBeeSupport Full timeTechnical Support LeadThis role focuses on driving customer satisfaction and making a global impact through process, product, and team optimization.Deliver advanced support and expertise to key clients.Lead senior engineers working on complex customer projects.Analyze root causes, debug, and troubleshoot across Atlassian products.Communicate progress...