CMA CGM Global Business Services

2 weeks ago


mumbai, India CMA CGM Global Business Services (India) Full time

The P2P (Procure to Pay) cycle is focused on accounts payables process. Provide user support and customer service on Invoice Payable services. Coordinate with internal and external stakeholders to get the resolution and Troubleshoot the problems.


Key Responsibilities:

•Should be able to speak and write on the required language

•Respond to local language request received from internal as well as external stakeholders via Email and Phone

•Query follow up with internal and external stake holder in local language and clearance of the same

•Responsible for classification of invoices and provide coding for local language invoices

•Query record should be maintained on the follow ups and amendments.

•Meet the process requirement adhering deadlines and 100% quality.

•Proactive communications, identify problems and fix it without dependency from agency. •Other transactional activities.


Education, Qualifications Education

•Bachelor’s degree. •Language certification, At least B2 Grade.


Qualifications

•Acquainted with Accounts Payable process.

•Knowledge and experience of customer service practices.

Certifications (if any) Language Expert, Need related certification. Knowledge (Domain and IT)

• Industry Knowledge

• Language Proficiency

• Basic Financial Management


Thanks much,

Karthick Kumar

Human Resources TA

CMA CGM GBSI


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